I booked a suite here for 2 days for my partner's birthday. When we arrived we were told that the rooms were not ready but we could have afternoon tea while we waited. Two hours later we were shown to our 'suite' which was actually just a large room. No other hotel I've ever stayed in considers a large room... more

We stayed here for three nights a week after our wedding. We had stayed at the hotel in 2007 and were so impressed that we decided to return here for our honeymoon. What a mistake that turned out to be! We had booked through lastminute.com and it seemed that we were allocated a mediocre room based on this. It was... more

We arrived at what is now Robinson's on the Hill a week after it had reopened - which we hadn't realised. The hotel is gorgeous but there was still some work going on. It took us a long time to get someone to come to reception and when they finally did they gave us a room key - only for... more

We arrived on Saturday 23rd,a wedding in full swing and were told we were being 'upgraded' to a junior suite.The 'suite' was not too our taste at all,situated in the Coach house and away from the main hotel.We had booked a 'kingsize deluxe'. We were moved the next day,but I noticed as a previous trip advisor had said,men in black... more

Unfortunitly for everybody who works at this stunning property, it has again fallen into administration by the seems, so... What am i ment to do with my booking for the end of july? I only phoned up to add choc's for my wife in our rooms! So, the nice young lady has just suggested a property "just up the road",... more

We stayed two nights and loved every minute we were there! The views were beautiful, the rooms were first class and the staff was friendly and very accommodating. The food in the restaurant was exceptional. The location was central to the day trips we went on to explore the beautiful English countryside. more

We arrived at this hotel to be told it had gone into administration that morning! Whilst we were there men in black suits stood around with clipboards and men in white "forensic type overalls" were busy in the background. The place had been completely stripped of all furnishings. A clearly upset member of staff kindly rang around to find us... more

I cannot understand how some people can be so unlucky!! We have just spent a wonderful night here - admittedly helped by glorious Bank Holiday Sun. The staff were pleasant and helpful - admittedly they were "casually dressed" but I'd rather have a casually dressed smile and thank you than the pompous glare or apparent disinterest that can often accompny... more

I have just got back from Robinsons on the Hill as it is now after being there for 2 nights for my daughters wedding.on 23rd May 2009. I cannot praise them enough for making my daughters day fantastic. The rooms, staff, food everything was just outstanding. Abig thankyou to all concerned. more