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Marriott Portsmouth

4.0 of 5
Southampton Road | North Harbour, Portsmouth PO6 4SH, England
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Marriott Portsmouth
Ranked #15 of 37 hotels in Portsmouth
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368 reviews from our community

Traveller rating
    108
    167
    58
    22
    13
See reviews for
Families
101
 
Couples
126
 
Solo
9
 
Business
65
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bath
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

This is a pleasant hotel with some rust around the edges. We thought parking was going to cost £3 for residents, but weren't charged at all, so our visit started well. We checked in fairly quickly, though there were many wedding guests around. Our stay on the 5th floor was nice enough, with a large room (two beds), TV, desk,... More

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Bournemouth
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 13 May 2013

We prefer to stay at Marriott's where possible, but none appeared to be dog friendly until recently, so we have had to use other dog friendly chains. When we discovered Marriott Portsmouth has become dog friendly, it became the perfect excuse to use of some extra Reward points. Stayed at this hotel many years ago so few surprises although I... More

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South West, England
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 May 2013

Booked a room ~160 GBP per night so not cheap but in line with expectations. Room had 2 double beds in it, was very clean, spacious and had everything I needed in it including mini-bar, iron/board, tea and coffee. Shower could have had more power. Slept very well. Have stayed in this hotel on several previous occiasions and is my... More

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Wylie, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

The company I work for is nearby so I travel here occasionally from the US. Flights normally arrive erly in the morning so by the time I reach the hotel checkout of prior guests has not been completed and that is understood. This time I was pleasantly surprised that my room was available at 0830h when my hire car dropped... More

Was this review helpful? Yes 2
See 2 more reviews by CodeRider for Portsmouth
PompeyGM, General Manager at Marriott Portsmouth, responded to this review
13 May 2013

Dear Guest, thank you for your great feedback and I am glad you enjoyed the hotel. Just for your information is that the cupboard under the LCD television has shelves and some room have drawers. Where the minibar is build in the wardrobe, the cupboard has shelves and drawers. In other rooms where the minibar is build in this LCD... More

Pittsburgh, Pennsylvania
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 12 May 2013 via mobile

After requesting time with the general manager to discuss my experience at the hotel without success I felt compelled to share my experience here. My check in was pleasant and as expected but I was disappointed that my 10 year profile with the Marriott group was totally ignored and I was given a room that looked dirty, noisy and on... More

Was this review helpful? Yes 1
See 2 more reviews by Rob A for Portsmouth
tavistock,united kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 7 May 2013

with hotels full in portsmouth we booked this on the out skirts..first of all we had to pay parking on top of the £84.per night, which was a bit steep, but the hotel seemed ok at first..the reception was fine and helpful,and our rooms at first seemed very nice..clean and very comfy beds..through the night the heat was unbearable and... More

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PompeyGM, General Manager at Marriott Portsmouth, responded to this review
8 May 2013

Dear guest, thank you for staying at our hotel and your candid feedback. Our atrium rooms overlook the hotel restaurant and bar, but normally are preferred rooms, since they are larger and have triple glazing and are very quiet. I have send you a seperate Email with the request for some more information, since our AC's in the rooms should... More

france
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I have stayed at this hotel on a number of occasions. Only one time did I suffer a bad stay. This was due to being given a room with an adjoining door, such as for families having 2 rooms together etc. We were kept awake until the early hours, the room phone didn't work, so couldn't ring reception. however the... More

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PompeyGM, General Manager at Marriott Portsmouth, responded to this review
8 May 2013

Dear Guest, thank you for staying at our hotel and for your feedback. I have send you a personal E-mail with the request for some more information. Please send this back to me, so I can follow up myself. Hope to see you again soon. best regards, BJ Schreuder General Manager More

Surrey, England
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 May 2013

Have just stayed at this hotel and it was everything I had been lead to believe. Lively bar and atmosphere. Despite the room not being ready on arrival another room was provided with a courteous apology followed by a complimentary half bottle of wine and fruit. Great little pool, sauna and steam room. Breakfast was relatively good, not great but... More

Was this review helpful? Yes 1
PompeyGM, General Manager at Marriott Portsmouth, responded to this review
8 May 2013

Dear Guest, thank you for your lovely comments and I will share this with the team. I will investigate the breakfast myself, since we should offer similar breakfast in both area's. We always open one of our meeting rooms with daylight for breakfast so our hotel guests can eat here, if they don't want to wait for a seat in... More

Warwickshire
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 May 2013

We last stayed here in July of last year and I reported that rooms were great and the service was excellent. I stayed again at the beginning of April and whilst the rooms were up to the same excellent standard of comfort and quietness the service has deteriorated. The check in staff were 'functional' but hardly welcoming and the bar... More

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PompeyGM, General Manager at Marriott Portsmouth, responded to this review
8 May 2013

Dear Guest, thank you for staying at our hotel again and for the feedback on our service. I have shared this with my team in Food and Beverage and Reception and should not happen. We need to be consistent in all area's and this is normally one of our strenghts and the reason why people stay with us all the... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2013

I stayed here with work before a days sailing from Port Solent and found the beds very comfortable, rooms nice, large and clean, staff friendsly and a nice bar. Didn't have time to use the rest of the facilities but breakfast was really good.

Was this review helpful? Yes 1
PompeyGM, General Manager at Marriott Portsmouth, responded to this review
8 May 2013

Dear Guest, Thank you for your great feedback on the hoteland the team and we hope to see you again soon. regards, BJ Schreuder General Manager More

 
 
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Additional Information about Marriott Portsmouth

Also Known As:
Marriott Portsmouth Hotel Portsmouth
Marriott Portsmouth Hotel
Portsmouth Marriott
Address: Southampton Road | North Harbour, Portsmouth PO6 4SH, England
Phone Number:
Region: United Kingdom > England > South East England > Hampshire > Portsmouth
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Portsmouth
#9 Business Hotels in Portsmouth
#15 Family Hotels in Portsmouth
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Discover the Marriott hotel in Portsmouth, UK, providing easy access to major routes and airports, a convenient location near popular sights, like the Port Solent Marina,Spinnaker Tower, Gunwharf Quays Outlet shopping and historic Naval Dockyard. The hotel offers an ideal setting that makes business trips successful and leisure travel a pleasure. Sample the exciting, fresh flavors of our new Sealevel Restaurant or relax with a Starbucks coffee in our Sealevel Lounge. You can stay fit in our health club or dip into the refreshing indoor pool. And when planning a business or social event, you'll find 785 square meters of impressive Portsmouth, UK, hotel function space, complemented by expert catering and audiovisual services, ample parking and welcoming staff. The greenest hotel in Portsmouth, UK, has been transformed with the completion of its meeting, bedroom and leisure renovations. Enjoy stylish, spacious guest rooms offering a sleek and contemporary space to relax and recharge, with plush bedding and high-speed wireless Internet access. ... more   less 
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