We booked this hotel for a long weekend to visit the New Forest. The hotel is in a great location,the room we were given was on the top floor & the view was fantastic. I cannot fault the room really apart from coffee table needed renewing!, It had been painted recently and was very clean,the bed was very comfortable too.The... More

Just perfect the location for a cruise,the room was lovely especially the view we had of the ship when it was docked. The breakfast was great amazing selection. And only a short stroll over to the cruise terminal and the car was parked safely,the staff were very helpful. More

we booked this hotel for the location as my husband and i were going on a cruise the following morning. until we arrived we did not realise just how close to the docks it was and was amazed to find it was a 2 min drive away which was perfect. rooms were very clean staff were friendly and sammi on... More

The hotel is located near the waterfront and docks. In the room towards the top of the building there are great views up and down Southampton Water. The hotel is looking a bit tired and the public areas are not really inspiring. However, the staff are attentive and helpful and make your stay a pleasant one. The rooms are comfortable,... More

We were staying overnight as daughter had 30th birthday party locally. So a functional stay. Frankly a functional hotel. From the outside in it looked jaded and old. The bath came from another era and the shower leaked constantly. Comfortable and warm. Staff very pleasant. Would I return? not unless I had to. It seems Holiday inn hotels are so... More

The Holiday Inn is located right on the waterfront next to the docks. It's an easy 5 minute walk to West Quay shopping Centre with a good choice of restaurants and bars. This was a 1 night stay checking in on a Saturday Night. Check In First impressions were very good, the reception area is warm and welcoming. The lady... More

Anyone doing their homework regarding this well placed hotel would realise that it's location to the docks is one of it's main selling points. Although we were not sailing anywhere we could see how it would fit in with a cruise journey. We received an extremely warm and friendly greeting at reception, check-in was swift and efficient and all extra... More

My wife and I stayed at this hotel before joining the Cunard Victoria for a cruise. The room was clean and comfortable and the breakfast was substantial and served with a smile, even though they were very busy. The overnight price included parking and a taxi to the ship, so a very good way of parking and avoiding the cost... More

I feel awful writing this.... however the service at this hotel is shockingly bad! I paid for my parents to stay with me for a very special event we had in the area, I've stayed in a few Holiday Inns and I know what to expect. However at this hotel it is something else! The food took ages to arrive,... More