A very warm welcome from staff on reception. The room is as you would expect from a 3* hotel, we had a slightly bigger room for the use of sofa bed for our daughter (we ended up using our own inflatable bed for her comfort). The room was very clean and the bed was very comfortable (the main things I... More

On a two-nights stay while doing business at Soton Uni. There is not much of a choice around campus and this is one of the only two hotels close to campus. My room was small, terribly hot, and not properly ventilated. Smell of dump and stuffy air were my roommates during my whole stay. I was luckier than a colleague... More

When we arrived we felt the receptionist was brusque and unwelcoming. Given room 5 on the first floor, this room is tiny with a 4ft 6inch double bed. We tried to change rooms but the hotel was full and reception told us that all their doubles are the same size so be warned. The bathroom is just adequate but again... More

We stayed here 9th June for 1 night as we went to Paultons Park on Monday. The hotel was lovely and the reception staff were very friendly and helpful. We had 2 rooms, one at the front and one at the back of the hotel. The rooms were clean and beds were comfy. The room at the front of the... More

This is the second time we stayed in this hotel, previously a year ago I was not happy with my small poorly maintained room. This time the room was large enough, 2 TVs and a sofa. All looking good. Unfortunately sleeping was the issue. Firstly the heating was on and could not be turned off - this was the same... More

We didn't arrive until midnight but we were politely dealt with which was pleasing. The room, even the whole hotel is rather dated, but clean and warm. Looking forward to a relaxing bath after a stressful day, BEWARE, the bath was tiny so ended up sitting with my legs bunched up - not ideal! Breakfast was as expected with a... More

We were given a room on the second floor and, in spite of the fact my partner is unable to bend her knee very much and walks with a stick, we were not able to change it. NO LIFTS and many awkward, narrow stairs to negotiate luggage up and down (35 in all!!) made getting in and out VERY troublesome!... More

I stayed here for one night. The welcome was very good, a very helpful receptionist who could not do enough. The whole hotel is a little stuck though in the 1980's and I think really coud do with some money being spent on it. Decor and rooms are faded a bit, however they are clean and very comfy. The breakfast... More

Ground floor room as requested, dark and musty. Cracked toilet and (cold) tap water not very plentiful. Small double, but we managed O.K. Breakfast buffet good, although all the eggs were hard. The staff were excellent, especially the Receptionist who greeted us and offered us a choice of two other rooms, sadly both faced the busy road so we opted... More