We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Southampton Centre Dolphin

4.0 of 5
34 - 35 High Street, Southampton SO14 2HN, England
Hotel amenities
Mercure Southampton Centre Dolphin
Ranked #11 of 22 hotels in Southampton
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

453 reviews from our community

Traveller rating
    91
    177
    113
    50
    22
See reviews for
Families
70
 
Couples
195
 
Solo
42
 
Business
76
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013 NEW

We spent two nights in this old and historic hotel, the check-in was smooth and easy, rooms are comfortable and the plumbing efficient. It is best to ask for a room facing the back as the main road can be noisy late at night. Breakfasts were delicious and good value (buy the voucher at reception in advance) We will certainly... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
15 May 2013

Dear Guest Thank you for revieiwng your recent two night stay with us here at the Mercure Southampton Centre Dolphin Hotel. Really plased to read you enjoyed your stay and in paricular the breakfast, I will of course ensure your kind words are communicated to the kitchen team. We hope to welcome you back very soon. Kind regards Neil Brailsford... More

London
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 13 May 2013 NEW

Another reviewer said the hotel surprises you (in a good way) when you go in. That's true, however it surprises you in a not-so-good way when you get to your room. We booked for one night (a Friday unfortunately), room only For £110 you expect something decent. The room was of poor quality, the bed looked ancient, stains on the... More

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
14 May 2013

Dear Guest Thank you for taking the time to review your recent stay with us here at the Mercure Southampton Centre Dolphin Hotel. I was sorry to read you did not enjoy your stay for which I apologise, I can assure you, your feedback will be taken on board and I do hope we will have the opportunity of welcoming... More

Travellers are raving about these Southampton hotels

Blue Keys
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d210579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Elizabeth House Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d210559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Alcantara Guest House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1162148?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Fenland Guest House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d210570?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Premier Inn Southampton Airport
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571769?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Mansfield, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013

We booked this hotel as part of the cruise and stay package and left our car at the hotel for 15 nights. The hotel is in an excellent location (right in the centre and within easy reach of the shops). The room was a little on the small side but beautifully decorated, very modern and had everything you could possibly... More

Was this review helpful? Yes 2
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
13 May 2013

Dear Guest Thank you for taking the time to review your stay with us. Really pleased to read you enjoyed your stay with us and I will ensure your kind words are communicated with my team. i hope you will choose to stay with us again here at The Mercure Southampton Centre Dolphin Hotel before your next cruise depature. kind... More

county durham
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

Stayed here night before our cruise and parked the car for the duration. All shops close by walking distance to the port/dock and lots of history there too. Price is reasonable and hotel is clean. Would recommend.

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
13 May 2013

Dear Guest Thank you for reviewing your recent stay with us here at The Mercure Southampton Centre Dolphin hotel on a park and stay cruise package. I am delighted you enjoyed your stay and would recommend the hotel to others - please feel free to do so! We hope to welcome you back very soon kind regards Neil Brailsford General... More

Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 12 May 2013

This hotel surprises you when you get in,... It is old but well preserved, clean in general everywhere you look, keeping healthy even for its age. The rooms seem to be of different layouts and sizes as the hotel is old and the building is not as symmetrical as modern construction is. Therefore the room you get might be small... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
13 May 2013

Dear Guest Thank you for taking the time to post a review of your stay with us. I am pleased to read we 'surprised' you in a positive way! I will ensure you thoughts are shared with my team, they will be delighted to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back to... More

Cirencester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

Super hotel situated within walking distance from the main shopping area. Room was very comfortable and clean, varied complimentory tea and coffee with nice flapjacks. Hotel has a large car park situated at the back with a fee of £4 to use it which is quite reasonable. Breakfast is expensive at £13.95 (full english) so we went to Wetherspoons which... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
13 May 2013

Dear Guest Thank you for reviewing your recent stay with us here at The Mercure Southampton Centre Dolphin Hotel. We really appreciate your feedback and were pleased ro read you enjoyed the flap jacks in the bedrooms! I will ensure your kinds words are communicted with the team and we hope to welcome you back soon. kind regards Neil Brailsford... More

Columbus, Ohio
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 9 May 2013

Stayed one night prior to a cruise as a solo. Had great service from the reception/check in desk and was assisted to my cabin with my luggage. There were a couple of steps up and down on the way to the room on the first floor, so the help was very appreciated. Breakfast was choice of continental for 5.95 or... More

Was this review helpful? Yes 1
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
10 May 2013

Dear Guest Thank you for your feedback following you recent stay with us here at The Mercure Southampton Centre Dolphin Hotel. Really pleased to read you enjoyed your stay, I will ensure all your feedback is shared with my team. We hope to welcome you abck in the future. Thanks again kind regards Neil Brailsford General Manager More

Groveland, Florida, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Staying overnight before a cruise. Location was great - a long walk to the dock, Close to historic sites, and local restaurants. Had enjoyable walk exploring the area near the hotel the day before the cruise. Hotel staff very helpful. Walk from bus station was tricky. Had to find elevator to get up the large hill. But able to walk... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
9 May 2013

Dear Guest Thank you for reviewing you recent stay with us, I was delighted to read you enjoyed your visit and will ensure your kind words are communicated to my team. We hope to welcome you back to the Mercure Southampton Centre Dolphin hotel, before your next cruise departure. Kind regards Neil Brailsford General Manager More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 May 2013

I stayed here for the bank holiday weekend in May and found the location was its best asset. The room was okay, food okay and staff okay, but nothing more than okay. The weather was fantastic so I didn't spend too much time in the hotel but of an evening when I returned the staff seemed disinterested, more engrossed in... More

Was this review helpful? Yes
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
9 May 2013

Dear Guest Thank you for taking the time and trouble to review your stay here at the Mercure Southampton Centre Dolphin Hotel. I am sorry to read there were elements of your stay that were not up to the high levels we deliver, this will be adddressed with my team and I do hope we will have the opportunity of... More

Harwich, United Kingdom
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 May 2013

Be careful when first arriving by car as you can not get into the hotel car park from the front of the hotel (thanks sat-nav). Never having been to Southampton before, negotiating the roads and one way system to find the car park was a bit of an issue. I suggest you do a bit of research first. However, once... More

Was this review helpful? Yes
See 3 more reviews by hoopsHarwich for Southampton
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review
7 May 2013

Dear Guest Thnak you for reviewing your stay with us here at the Mercure Southampton Centre Dolphin Hotel. We really appreciate your feedback and were pleased to read you had an enjoyable stay with us. We look forward to welcoming you back the next time you attend a game at the Ageus Bowl. kind regards Neil Brailsford General Manager More

Ibis Southampton Centre
Great value on a similar hotel
Southampton, Hampshire
3.5 of 5 stars 295 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Southampton
Trendy
Stattons Hotel
Stattons Hotel 4.5 of 5 stars 247 reviews
Romantic
Careys Manor Hotel & SenSpa
Careys Manor Hotel & SenSpa 4.5 of 5 stars 1,002 reviews
Luxury
Macdonald Botley Park Hotel, Golf & Country Club
Macdonald Botley Park Hotel, Gol... 3.5 of 5 stars 323 reviews
Good for business
The Clarence Hotel
The Clarence Hotel 5.0 of 5 stars 471 reviews
Show Prices ABS:HotelCheckRates-d1025051?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d214801?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192562?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1057175?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Southampton hotels
Premier Inn Southampton West Qua... 4.5 of 5 stars 545 reviews Novotel Southampton 4.0 of 5 stars 536 reviews De Vere Grand Harbour 3.5 of 5 stars 782 reviews Ibis Southampton Centre 3.5 of 5 stars 295 reviews
Show Prices ABS:HotelCheckRates-d2163952?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193833?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192175?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192178?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 22 hotels in Southampton, ranked by popularity

Been to Mercure Southampton Centre Dolphin? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Southampton Centre Dolphin

Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel
Southampton Dolphin Hotel
Address: 34 - 35 High Street, Southampton SO14 2HN, England
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Southampton
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Orbitz, Expedia, Travelocity, Tingo and Venere so you can book your Mercure Southampton Centre Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Southampton Centre Dolphin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mercure Southampton Centre Dolphin
Enter dates & see best prices* (from our partners)
Show Prices