First of all - the positives. I have just spent a week at this hotel and it was perfectly comfortable, ideally located, and staffed by friendly people. It is a reasonable hotel and I would consider using it again. The hotel makes great and legitimate claims re its age and history; and rightly so; and in so doing one could... More

We stayed at the Mecure Dolphin for one night, the outside of the hotel was lovely, the reception area, dining room and bar were all very nicely decorated. The reception staff were so helpful and polite and answered any questions we had. We had a room on the ground floor, it was very nice, tea/coffee facilities, well decorated etc. However... More

Stayed here for my partners birthday and was amazed! Booked an advance purchase rate only a week before at £39!!! I admit I was kind of expecting to be put in the basement for this price but we had an amazing room; very spacious with a seperate living room area and desk. The corridors are abit of a maze but... More

I booked a weekend away to celebrate my mums 60th Birthday; she grew up in Southampton so thought a trip down memory lane was in order! We arrived early and were greeted by warm & friendly receptionists who let us check in before 2pm which was great. My mum received a wonderful birthday card waiting for her in our room... More

I stayed at the Dolphin Hotel, got a last minute room for £49 which in its self is a really good price as normal days it can extend to £125,00. The room was very well modernised with top furniture and decor as well as a plasma screen TV and nice bedding and pillows. The room was tucked away from the... More

The water from the tap was dirty. I could smell a scent of mould in the corridors and room. The breakfast was great and the bar&lobby was nice. Big minus for the porn channels. Good with the coffe and tea selection. The pressure from the tap in the bathroom was to strong, spashed all over me. More

I am currently staying in the Mercure for a week. As you can see from the title they have had their problems this week. Worst element fire alarm goiung off at 5.30am on Tuesday and 3.30am on Wednesday. Nice letter to apologize on Tuesday, nothing on Wednesday! No sign of making me feel that they worry about meeting my expectations.... More

We booked up a special offer at this hotel via the internet and wondered what we were letting ourselves in for but we shouldn't have! The Receptionist was very helpful directing us road by road as we were lost in Southampton and she was so helpful. I would like to commend her but I don't know her name. She was... More

I am a fan of Mercure hotels and when embarking on a cruise from Southampton I naturally booked this hotel. I was offered a very good Mercure deal of £95 half board for a couple which I think is very good value but the hotel is very tired and definitely in need of renovation. The hotel is very well located... More