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All 6 Chatham hotels »

Ramada Encore Chatham

3.0 of 5
Western Avenue | Chatham Historic Dockyard, Chatham ME4 4NT, England
Hotel amenities
Ranked #4 of 6 hotels in Chatham
3.5 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    12
    25
    14
    9
    4
Date Rating
cyclingbabe
Kent
Senior Contributor
36 reviews
14 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

It was as expected for a chain hotel. It was also clean and the shower was perfect. The bed was nice and comfy. Everything was clean. I thought the view from our room was interesting, kind of lowryesque with all the grey buildings and car parks. It could do with a more 'local/Kentish feel' perhaps by having local paintings in... More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
16 February 2012

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. I am delighted that you had a comfortable stay and that my team looked after you well. We pride ourselves on delivering excellent customer service and I am proud of my team for delivering such a service on a daily basis. We... More

BeeEssex_UK
Essex, UK
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We stayed with family - having 3 rooms for two night stay on Telegraph deal. Lovely hotel, clean and comfortable. Disturbed by inconsiderate guests at 2.30am. Did not eat there as had other plans. Unfortunately Dockyards were closed but plan to return. More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
9 February 2012

Thank you for taking the time to write a review following your stay. We pride ourselves on offering good value for money and friendly and efficient service. We look forward to welcoming you back to the hotel in the near future when you can enjoy all the tourist attractions that the Medway area has to offer More

Philip M
Blackpool, United Kingdom
Contributor
16 reviews
4 of 5 stars Reviewed 6 February 2012

the hotel was well managed in every way all rooms,food, service, common areas were to an extremely high standard More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
9 February 2012

Thank you for taking the time to write a review following your weekend break. The hotel is ideally situated to enjoy all that the Medway area has to offer for visitors to the area. This year we are have Dickensian Weekend Breaks on offer to celebrate the Bicentenary of the birth of Charles Dickens. I look forward to welcoming you... More

EODUK
Gillingham, United Kingdom
Contributor
19 reviews
7 helpful votes
4 of 5 stars Reviewed 6 January 2012

I use the Encore at Chatham for my business clients when they need to stay for the night. I stayed on New Years Eve as my partner and I wanted a quiet New Year and I knew the Encore would be quiet. The hotel was full with other couples stay there attending parties in the area, this meant my partner... More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
11 January 2012

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. I am delighted that you had an enjoyable visit and was also pleased to read that you use the hotel for your business clients. I look forward to welcoming you and your guests to the hotel during 2012. More

NickyWLondon
Wellington, New Zealand
Contributor
18 reviews
18 helpful votes
4 of 5 stars Reviewed 30 December 2011

Just a one night stay and we found it very pleasant and more than meet our requirements. Modern, and tastefully furnished, with a fabulous large shower. A real plus for this hotel is being in walking distance to the Historic Dockyards - a fantastic place to visit with the kids. More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
3 January 2012

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. It is always good to receive feedback and I am pleased that you enjoyed your visit and that the team looked after you well. I look forward to welcoming you back to the hotel in the near future More

Allyjay1
Bridgend, United Kingdom
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 13 December 2011

Airy, clean rooms, large reception/bar/eatimg area. Helpful friendly staff. Breakfast really good but it does cost nearly ten pounds. Wouldnt really holiday here but had family business to attend to so was great for the one night. I would say the hotel is suited for business or short stays rather than a holiday! More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
21 December 2011

Thank you for taking the time to write a review following your visit to the Ramada Encore Chatham. I am pleased that you enjoyed your stay and that the team looked after you well. We look forward to welcoming you back soon More

Charlt2010
Bath, United Kingdom
1 review
5 of 5 stars Reviewed 12 December 2011

We stayed here for one night and it was a lot nicer than I was expecting. My main reason for writing this is that I left my pyjamas at the hotel and contacted the Hotel about the possibility of posting them back to me. I thought it was a long shot and my Fiance thought it would be pointless but... More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
21 December 2011

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. I am delighted that my team looked after you well. We pride ourselves on excellent customer service and I am pleased that this was extended to you after you left the hotel. I hope we have the pleasure of welcoming you back... More

Cumbrianmassive
Lancaster, United Kingdom
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 8 December 2011

I have just returned from a three night stay at this hotel. It is a bit soulless and corporate and other than the retail park there is not much else around. However, the rooms are clean and well serviced, the bar/waiting/reception multi-tasking staff were polite and attendant. Rooms were basic but bed comfrotable, though I would recommend the company to... More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
21 December 2011

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. The hotel by design is contemporary with wooden flooring in all bedrooms and an open plan Hub area incorporating both the bar and restaurant. The team are all fully trained to work all departments to enhance the guests experience during their stay... More

durdans
essex
Reviewer
4 reviews
4 of 5 stars Reviewed 5 December 2011

booked hotel for the rochester christmas fair . 5 minutes walk to use the free park and ride bus into rochester. rooms modern and very clean. staff very helpful More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
21 December 2011

Thank you for taking the time to write a review following your stay at the Ramada Encore Chatham. The hotel prides itself on excellent customer service and I am delighted to read that my team looked after you well during your stay. The Rochester Christmas Markets are always popular as are the many other events that take place in the... More

WestCountryFroggy
west country
Senior Contributor
49 reviews
28 helpful votes
2 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

located in the middle of the docks, not much around. large lobby, and pleasant staff. Room basic, no bath. Laminate flooring v cold, especially that insulation is not brilliant. Couldn't work out the thermostat. The bed is large and comfortable and would assume that a good night sleep should follow. Wrong! The wind lashes into the windows and some banners... More

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Garry Cruise, General Manager at Ramada Encore Chatham, responded to this review
2 December 2011

Thank you for taking the time to review the Ramada Encore Chatham. The design of the hotel is contemporary and all rooms have wet rooms with power showers. The hotel is located on the site of Chatham Historic Dockyard and just minutes from restaurants, bars, a cinema , and Dockside Outlet centre with an array of shops. In addition to... More

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Ramada Encore Chatham Also Known As

  • Ramada Chatham
  • Chatham Ramada
Address: Western Avenue | Chatham Historic Dockyard, Chatham ME4 4NT, England

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