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Holiday Inn Express Hull City Centre

3.0 of 5
80 Ferensway, Kingston-upon-Hull HU2 8LN, England
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4.0 of 5 stars 113 Reviews
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113 reviews from our community

    Trip type
Traveller rating
    36
    48
    18
    8
    3
Date Rating
Bill-P-London
London
1 review
1 helpful vote
3 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

I have stayed here for well over 100 nights in 2010 and 2011 for business. In general, you get what you pay for. It is solidly average and dips into poor on some occasions. The most consistent problem with the hotel is that for a hotel which is designed as a tower block, it can never seem to get its... More

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Pairs
Crawley
Contributor
12 reviews
15 helpful votes
5 of 5 stars Reviewed 29 January 2012

I really like staying at Holiday Inns' as you know you will get good service from friendly well informed competent staff. This hotel is right in the City Centre which is brilliant for shopping. The Expressions restaurant serves really tasty, very well cooked food at reasonable prices. Would definitely stay here again. More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
1 February 2012

Dear Pairs, Thank you for your kind comments, this has also been passed to the Head Chef and his staff. Hope to see you again soon Kind Regards Debbie Hutchins More

clarijude
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 23 January 2012

Clean ,comfortable room. Parking very close. All reception and bar staff very helpful and friendly. Steak dinner was beautifully cooked and presented and exceeded our expectations. The young waitress was attentive and friendly without being intrusive. Self service breakfast simple but ample with plenty of choice. Extra milk for room tray provided quickly when requested. The location was very handy... More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
24 January 2012

Thank you for your very kind comments, it is always good to hear good remarks and this has been passed onto the staff involved. Kind Regards Debbie Hutchins More

80Angel80
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 20 January 2012

The girls on reception make this hotel warm, welcoming and special. They made my weekend away hassle free and nothing was too much trouble. I've visited many hotels in my time and it is rare to find such respectful young girls in a town which has a colourful reputation. The rooms are well equipped. The only downside is that theres... More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
24 January 2012

Dear 80Angel80, Thank you for your lovely comments, We hope to see you back at the hotel soon. Debbie Hutchins More

cranjee
Singapore, Singapore
Contributor
16 reviews
8 helpful votes
4 of 5 stars Reviewed 10 January 2012

Lets be clear, this is a budget Hotel. However it is a top drawer budget Hotel. Compared to it's big brother down at the Marina it is 100% better value. It is spotlessly clean which for English Hotels is a bonus in itself. Sure it doesn't have the view, the breakfast doesn't compare nor does the bar but it's half... More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
11 January 2012

Thank you for taking the time to give us your feedback, and hope to see you back soon. Debbie Hutchins More

Rugbysox
uk
1 review
2 helpful votes
2 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

I stayed at this hotel on Saturday 10th December, my first stay at this hotel in Hull. I would like to make this clear that i will not be returning!!! For starters there were no directions to the carpark which is hidden away down some back streets. The car park turned out to be pay and display at a cost... More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
9 January 2012

I am glad that you enjoyed your room here at the hotel and apologise whole heartedly if the event occurred as you described. I can assure you that this type of behaviour is not a normal occurrence, and whilst I find it hard to believe from our current team we have here, it will not be tolerated. Please contact me... More

Jeanmur
Glasgow, United Kingdom
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

I regularly visit Hull as i have family there and usually stay in the Holiday Inn Marina or Premier Inn, both of which are excellent. On this occasion we decided to give the Holiday Inn Express as it is situated very close to the train station. We were staying for 4 nights from 23 December. Two young woman checked us... More

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ManagerHUYUK, General Manager at Holiday Inn Express Hull City Centre, responded to this review
9 January 2012

Many thanks for your feedback. We will certainly take this on board. We are always striving to improve what we do and the points you mention will certainly be actioned. The next time you are in the area please do not hesitate to contact me so that I could oversee your reservation personally. More

Yorkmatty2010
York
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed 23 December 2011

I recently went here with a groupon deal. I was very impressed and would recommend it to anyone. The hotel was nice, basic and clean. The staff were helpful. The food was very good in the restaurant. The english breakfast part of the breakfast was a bit poor (only bacon, eggs and beans), the coffee wasnt fresh, but there were... More

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Yorkshireman27
Settle
Senior Reviewer
10 reviews
4 helpful votes
3 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

Everything was fine. I was given an upgrade top floor room with fabulous views over Hull town centre -part of the deal of being a platinum ambassador member of their Priority Club . All the HI Express hotels I have stayed in before have given me extra benefits, such as a welcome drink at the bar or 25% off my... More

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Cleggmeister
Glasgow, United Kingdom
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 16 December 2011

Another great stay, lovely hotel and staff, great value. More

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Holiday Inn Express Hull City Centre Also Known As

  • Express Kingston Upon Hull
  • Holiday Inn Kingston-Upon-Hull
  • Kingston-Upon-Hull Holiday Inn
  • Express Hotel Hull
Address: 80 Ferensway, Kingston-upon-Hull HU2 8LN, England

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