The location of the hotel could not be better with views towards Grasmere and just minutes from the village centre, All members of staff were very friendly and went out of their way to be of service. The lounges are very comfortable and much appreciated when it is lashing down with rain outside. A very nice and unexpected touch was... More

We stayed here after deciding to come away on an impulse, and I'm very glad we did. The whole atmosphere of the hotel was one of comfort and informality, with very attentive staff. I ordered a steak for dinner on the first night, I think it was the best steak I have ever had! It was cooked beautifully, served on... More

My partner and I originally booked this hotel through Travel Zoo for March at a discounted rate but could not get there because of snow. We rearranged the date for April and had to pay the full price but we couldnt fault the hotel in any way.The staff are all really helpful and the hotel and rooms are spotless. We... More

Second visit - not disappointed. Excellent value on Travelzoo offer for DBB fro 2 night stay. Staff most helpful and owner managed by a very hospitable gentleman. The room was cosy up a very steep flight of stairs but spotless with lovely views of the lake. Shower could have been a bit more powerful but apart from that couldn't fault... More

Another visit to this hotel, 12 months since the last one. Very little has changed. More East European staff, but very well mannered and pleasant. Same clientele, people that have visited year after year. Bar prices have gone up. Very clean and comfortable.

We nearly always make best use of internet offers and the Gold Rill did not disappoint us . While the room was not the best available ( book early for the best ! ) , the general condition of the hotel was excellent after a refit , the staff were superb and the food on both nights was up the... More

On arrival,we were kindly greeted and asked if we would like to upgrade to a bigger room with a lake view----- we were delighted! So, after one night in our original room,we went off for our walk, and when we returned,our belongings had been moved and were all in our palatial new room,complete with lovely sunlit view! It is true... More

My wife and I stayed here from 20 to 22 February based on a Travelzoo offer. It was our first visit and, based on the offer, we didn't expect to get the best rooms; in fact our room (no 6) was small but comfortable - nothing special. But it was a great stay with attentive and courteous staff, most of... More

We have been visiting this hotel for over twenty years and our.latest.visit was to celebrate a.special birthday. Another excellent stay. The staff are always delightful and the surroundings unbeatable. A wonderful and relaxing hotel.