We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Leicester City Hotel Reviews, Leicester

All 41 Leicester hotels »
All 41 Leicester hotels

Mercure Leicester City Hotel

4.0 of 5
73 Granby St, Leicester LE1 6ES, England
Hotel amenities
Mercure Leicester City Hotel
33 traveller photos
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com Mercure
and 9 more sites!
56%
Ranked #20 of 41 hotels in Leicester
3.5 of 5 stars 132 Reviews
Most recent review
“Excellent”
5 of 5 stars Reviewed 17 June 2013
icertraining Manchester, United Kingdom
Write a Review

132 reviews from our community

    Trip type
Traveller rating
    36
    40
    32
    19
    5
Date Rating
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“Excellent”
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

Stayed here on business... impressed by the receptionist who was extremely helpful, professional and accommodating to my needs. The room was impressive, very spacious, massive comfortable king bed and great to have a coffee machine in the room! Unlike other reviewers I personally prefer not to have a buffet breakfast and prepared ordering it and the chef cooking it fresh.... More

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
18 June 2013

Thank you for taking the time and trouble to post a positive review. You stayed in one of our recently refurbished Privileged rooms which have a £20 supplement from our classic rooms. However for that £20 you do get unlimited movies, free high speed internet access, bathrobes and slippers, free newspapers, free water and biscuits, plus the Espresso coffee maker... More

Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Old but nice”
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stayed at this hotel friday night its a old hotel but has alot of character . The hotel staff were very friendly and helpfull .its very big and has nice spacouise rooms , nice big comfy beds . It is close to the center so can be abit noisy on a night but has everything you want around you .... More

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
18 June 2013

Thank you for taking the time to post a positive and constructive review. I was delighted to read the comments regarding the team and I do agree they are a credit to the hotel. We have recently been replacing our beds to the new specification and I was glad you found them "big and comfy". We are also about to... More

Mountain View, California
1 review
“Excellent food and bar!”
5 of 5 stars Reviewed 15 June 2013 NEW

Went to a conference formal dinner here and was thoroughly surprised by the quality of the food. Really good starter of prosciutto with a raspberry coulis, excellent duck for main course, and the hotel was kind enough to replace my dessert with a cheese platter because of a nut allergy. Great quality, friendly bar staff, good attention to detail -... More

Was this review helpful? Yes
GeneralManager012, Manager at Mercure Leicester City Hotel, responded to this review
17 June 2013

Thank you for taking the time and trouble to write a review. I was delighted by the comments regarding the quaulity and service of your food,which I will share with the team to encourage all to continue to deliver this quality of service at all times. Once again thank you for your complimentary review and we look forward to welcoming... More

Leeds, United Kingdom
1 review
“Very disappointed”
1 of 5 stars Reviewed 31 May 2013

was given room with window facing airconditioning fans,very noisy family was unable to sleep leaking toilet and water seeping out from under the floor tiles Very expensive for breakfast was chrged ten pound each for pot of tea toast and cereal

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
1 June 2013

Thank you for taking the time to post a review. I was disappointed that we where not informed or given the opportunity to rectify the issues encountered at the time of your stay. In terms of breakfast you had purchased a discounted rate at reception as the price for breakfast is £13.95. However you can have as little or as... More

Travellers are raving about these Leicester hotels

Plough Inn
Plough Inn
5 of 5 stars
Show Prices ABS:HotelCheckRates-d594411?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Heritage Hotel
Heritage Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2167357?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Badgers Mount
Badgers Mount
4 of 5 stars
Show Prices ABS:HotelCheckRates-d256069?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Fieldhead Hotel
Fieldhead Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d568552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Liverpool, United Kingdom
1 review
“Never again”
3 of 5 stars Reviewed 31 May 2013

Two couples - two different room rates, one double the price of the other. Dirty cotton bud in sink in room and carpet not vacuumed. No tissues in box. Television no user friendly. Breakfast: no buffet and no toast offered with choice. On second day was informed should have finished at 09:30 hrs but they would extend this as the... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
1 June 2013

Thank you for taking the time to post a review. Our rates vary from day to day, we have non-refundable non-transferable advance purchase rates which are normally cheaper than our full flexible rates. However these are other choice of the customer when choosing which rate is best for them. I was extremely disappointed to read the comments regarding the housekeeping... More

Cambs
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Sky Studios”
5 of 5 stars Reviewed 29 May 2013

I stayed here overnight for a work awayday. I was put in one of modern the ?sky studios at the top of the hotel. No view to speak of but the space was huge, in fact the entrance lobby could have easily accommodated a sofabed. The main room was also very large, comfy bed, clean linen etc. Full suite of... More

Was this review helpful? Yes
GeneralManager012, Manager at Mercure Leicester City Hotel, responded to this review
31 May 2013

Thank you for taking the time and trouble to post your review I am delighted you enjoyed your stay with us, l will pass your kind comments on to the team You mentioned the short supply of Merlot which was a problem with the supplier and grape shortage! However we are now fully stocked again Thank you again for your... More

UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
“Great hotel. Great Location. What's not to like?”
5 of 5 stars Reviewed 28 May 2013

This hotel (known locally as “The Grand”) is a Grade II listed building on the corner of Granby Street and Belvoir Street in the centre of Leicester. It has its own (pay) car park at the rear. The public areas are indeed “Grand” and the ambience typically found in a busy mid-to-high level UK hotel. I only booked this hotel... More

Was this review helpful? Yes
See 2 more reviews by mcjohnUk for Leicester
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
29 May 2013

Thank you for taking the time and trouble to post a great review. The bedroom you refer to is 211 and for £40 extra you get what you have described, a suite, large newly decorated room, "gigantic" comfortable bed, bath robes and slippers, Nespresso coffee maker, free newspaper, free high speed internet and unlimited movies plus free bottled water. I... More

london
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Unexpected comfort in Leicester”
4 of 5 stars Reviewed 24 May 2013

The Mercure's advantage for me was that it was 5 minutes walk from the railway station. I wasn't expecting much, and it is on a very run down street. However, you are central and there is a Tesco nearby and many restaurants and pubs. But I was really surprised by the hotel, which was extremely friendly and welcoming. The room... More

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
26 May 2013

Thank you for taking the time and trouble to post a very positive review. We are very centrally located and yes there are a few shops that are for let on the street but I do not think it is run down. This is unfortunately the same in any city currently. The hotel and the team are very welcoming and... More

Ta' l-Ibragg
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Pictures are deceiving!!”
2 of 5 stars Reviewed 22 May 2013

This hotel is definitely out of date. Our room had a musky smell due to its age and the furniture and bathroom are in desperate need of refurbishment. We were deceived by the pictures above, probably taken quite a few years ago now. Breakfast was served in a dull underground hall while the carpets throughout the hotel were worn. In... More

Was this review helpful? Yes
See 5 more reviews by Matthew A for Leicester
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
23 May 2013

Thank you for taking the time and trouble to post a review. The pictures where taken last year and in fact they are a little out of date as we have refurbished 7 rooms already and a further 97 to be done before the end of September this year. Once we have completed these we will up date our gallery.... More

Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“could do better”
3 of 5 stars Reviewed 21 May 2013

At first glance everything seems fine, but once you have wandered around you notice tired looking carpets, poor decoration and a general lack of attention to detail. Went to the restaurant on the first evening of my visit and chose Shepherds pie, bad idea, 95% potato and cheese and maybe 5% meat. Rather expensive for half a pound of potato.... More

Was this review helpful? Yes
GeneralManager012, General Manager at Mercure Leicester City Hotel, responded to this review
26 May 2013

Thank you for taking the time to post a review. I was disappointed to read the comments regarding the evening meal. The freshly home made Shepherds Pie is one of our most popular of dishes and normally receives great feedback. We are currently investing into our beautiful grade 11 listed hotel and I am confident the changes taking place in... More

 
 
Mercure Leicester City Hotel
Mercure Leicester City Hotel
3.5 of 5 stars 132 reviews
Check-in Check-in Check-out Check-out
 
 
Premier Inn Leicester City Centre
Great value on a similar hotel
Premier Inn Leicester City Centre  
Leicester, Leicestershire
4.5 of 5 stars 289 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Leicester
Trendy
Marriott Leicester
Marriott Leicester 4.5 of 5 stars 321 reviews
Family-friendly
Fieldhead Hotel
Fieldhead Hotel 4.0 of 5 stars 152 reviews
Romantic
Kilworth House Hotel
Kilworth House Hotel 4.5 of 5 stars 274 reviews
Luxury
Holiday Inn Express Leicester Walkers Stadium
Holiday Inn Express Leicester Wa... 3.5 of 5 stars 129 reviews
Show Prices ABS:HotelCheckRates-d596422?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d568552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d482812?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d536392?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Leicester hotels
The Belmont Hotel
The Belmont Hotel 4.0 of 5 stars 287 reviews
Premier Inn Leicester City Centre
Premier Inn Leicester City Centr... 4.5 of 5 stars 289 reviews
Ramada Encore Leicester
Ramada Encore Leicester 4.0 of 5 stars 137 reviews
Hilton Leicester
Hilton Leicester 4.0 of 5 stars 326 reviews
Show Prices ABS:HotelCheckRates-d192638?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1421678?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2064746?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192633?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 41 hotels in Leicester, ranked by popularity

Been to Mercure Leicester City Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Leicester City Hotel

Also Known As:
Mercure Leicester Hotel Leicester
Mercure Leicester Hotel
Ramada Leicester
Leicester Ramada
Address: 73 Granby St, Leicester LE1 6ES, England
Region: United Kingdom > England > Leicestershire > Leicester
Amenities:
Business Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Leicester
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Agoda, Travelocity, Olotels, Priceline, Cheap Tickets, Venere, Hotels.com, Tingo and HotelsClick so you can book your Mercure Leicester City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Leicester City Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (41) | Restaurants (465) | Things to Do (54)
Mercure Leicester City Hotel
73 Granby St
Leicester LE1 6ES
England
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Leicester

Meeting Room Exterior Restaurant Wedding
Mercure Leicester City Hotel Photos (33 traveller photos)

Hotels around Leicester

Explore the world
Hotels
Sightseeing
Restaurants
Mercure Leicester City Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices