we stayed here when we attended a family celebration. all the staff we dealt with were quite young. but they were very professional.very polite.and could not be faulted at all. we would definately stay again and recomend to friends

Stayed here for 1 night with the family. We arrived late but there was still plenty of room in the large car park. The hotel is next to a restaurant which we would have used if we had got there earlier. A clean tidy room ready for out arrival with all beds made and a pleasant tempreture. Had a good... More

We have stayed at other premier inns and whilst others were good this hotel was excellent in all areas. Staff were very friendly and professional, after a long journey down from Edinburgh it was very comforting to receive great service from Mike on reception. The service in the restaurant was very good at all times. This was a relaxing trip... More

Stayed here on business, as a regular Premier Inn customer I was a little disappointed that this hotel is a bit tired and seems to need a refurb. The room I was given had obviously been smoked in at some time as there was a bit of a stale smoke smell. My only other criticism would be that the heating... More

Having been shopping in Beaumont Leys, we happened to see the sign for breakfasts, so we called in. It was 10.40a.m. and they served breakfast til 11.00a.m. on weekends. Staff very friendly and helpful. Asked if we had been before, which we said no, so explained everything to us. Ordered full english and got choice of how much we wanted!... More

Stayed Friday and Saturday night with friends. Had read mixed reviews with some reviews making us very wary of staying there. But the negative reviews are wrong. The hotel is great, the rooms were clean and warm, a oil filled radiator was in our room but we did not need it. The staff could not be more helpful if they... More

I'm a regular visitor to Leicester and always book at Premier Inn or Travelodge and usually stay for just the one night. I have used this hotel on a number of occassions and have to say that of its type, budget hotel, it provides excellent service. The staff are always friendly and accommodating in as far as their duties allow.... More

Had 3 nights in this Premier Inn, staff very friendly, but this is clearly one of their older hotels, which is in grave need of a makeover. The room I had (23) was like two rooms in one, however, the wall heater was at one end, and the bathroom at the end of what was really the second room where... More

After a long, stressful drive I was greeted at reception by Bonnie?? with a smile and a very genuine, warm welcome. Gave me all the info I would need, efficient and professional. Room was comfortable, clean and the bed was good.