Booking the hotel was quick and easy. Welcome email from management. The hotel is in a wonderful location beside the Mersey and within easy walking distance of Liverpool1 and all the shopping areas. Booking in was smooth and efficient with plenty info from the friendly receptionist We had booked a river-view room which was in a designated quiet area. It... More

I have stayed at this hotel a few times in the past, but I have never reviewed it, so after my stay in May I thought I had better report... I have to say that this is the nicest Crowne Plaza I have stayed in. The check-in is always easy and fast, and they recognise Priority Club status here with... More

Not a lot wrong with this hotel to be honest. I've had a few problems at Crowne Plaza's in the recent past but this one certainly renewed my faith in the brand. From the speedy and efficient check in to the clean and tidy room. The attitude of the staff in all areas and the overall feel and location of... More

We stayed here for one night for shopping, cocktails and a visit to the World Museum. The reception staff were very friendly and allowed us to check in early. The room was clean, very comfortable and had 2 double beds, though we only needed the one! There was an issue with our tv having very poor reception, which sadly couldn't... More

Hotel is in good position overlooking river and short walk to Albert Dock and shopping centre. Reception staff very friendly and efficient. Room overlooked river but had horrid smell. Housekeeping staff arrived very promptly with air freshener which only masked the problem. Moved to another room also with good view of river and no smell (probably caused by shower curtain).... More

My first review for an outstanding service. I recently stayed at the Crowne Plaza hotel for business.Got a cab from Lime street train station to the hotel excellent location only took 5-10 minutes. Check in was fine and was given a room with a view over the river, my room was well presented and most important very clean . Wanted... More

Generally I like to arrive in Liverpool with a fair bit of time in hand to get an early place in the queue to go on board the Isle of Man Ferry. We leave our cars and bikes and walk over to the Crowne Plaza for a drink or two plus a meal. It is the first day of our... More

Just returned from a 3 night stay in Liverpool.Crowne Plaza is in nice location on the Mersey and on a nice day ideal for walking along to Albert Dock area.The Hotel is more of a business,functional hotel but is well run in this regard.The bedrooms facing the Mersey have nice views and are quiet.The bedroom furniture etc is in need... More

This visit was not our first to this excellent hotel,we try to stay at the venue on a regular basis.The the bedrooms are all first class,the facilities overall lack for nothing,but most important are the staff who are at all times efficient with no request too much trouble.We are planning another visit very soon.