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All 95 Liverpool hotels »

Devonshire House Hotel

3.0 of 5
293 - 297 Edge Lane, Liverpool L7 9LD, England
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Amenities
Special offer
10% off room rate
Ranked #45 of 95 hotels in Liverpool
3.0 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • Very old(4)
  • Good value(4)
  • Car park(3)
Traveller rating
    21
    37
    18
    22
    34
Only show reviews for Family (14) | Couples (35) | Business (23)
Date Rating
Biscuit267
Liverpool, United Kingdom
1 review
4 helpful votes
1 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

We booked through experia as one of our friends had booked his birthday party at the venue so we decided to make a night of it Big mistake. We booked in as normal and got changed to go to the party but when we left the room I checked the door was secure by giving it a gentle shove and... More

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dinger2330
Warwickshire
Reviewer
4 reviews
8 helpful votes
3 of 5 stars Reviewed 6 February 2012

Firstly, I wasn't expecting too much of this hotel given the price I was paying for 2 twin rooms. The Reception experience very good with friendly helpful staff. Rooms were adequate, clean and spacious. Pillows were poor and only 1 available for each twin bed although I probably could have requested more. Beds were comfortable and clean. TV and coffee... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
8 February 2012

Dear Dinger2330, Firstly thank you for your comments regarding our reception team customer service is something we try very hard to achieve I will pass on your comments to all staff. Some of our rooms are a little tired and we are currently running an action plan to improve rooms and bathrooms on a monthly basis but we keep them... More

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Laura_Rose25
Worcestershire
Contributor
17 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012

Looks very grand in the pictures..doesnt look so special when you arrive. Huge room with a tv in it the size of an Ipad. Generally seemed clean but on closer inspection the grouting around the bath was black and while standing at the mirror in the morning i felt a drip of water only to look up & see the... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
31 January 2012

Dear Laura, Thank you for expressing your opinion on your experience at the Devonshire House Hotel on Tripadvisor. Good and not so good entries are always discussed internally, with all concerned. I really hope this experience has not deterred you from staying at the hotel in the future as it would be lovely to welcome you back and try and... More

sharon b
Cannock, United Kingdom
1 review
2 helpful votes
4 of 5 stars Reviewed 29 January 2012

Ok so this hotel is perhaps a little dated, although I hear they are soon to be updating. My husband and I have just spent a wonderful weekend at this hotel, great friendly staff who are always there if you need anything. Our room was clean and there were fresh towels each day. It was a great base for us... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
31 January 2012

Dear Sharon, Thank you for taking the time to write a review about the hotel. I am pleased to hear that we met your expectations. I will pass on the positive comments onto the team. We have an on going refurbishment programme of the hotel this year. I hope to welcome you back to the hotel in the near future. More

922DaveH
Newcastle-upon-Tyne, United Kingdom
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We were a little put off by some of the reviews and photos and contacted the hotel in advance. They were very helpful. Yes the hotel is a bit tired, but the room was very clean and comfortable. The staff were very helpful and friendly and the breakfast was good. We turned up late for breakfast on the last day... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
25 January 2012

Dear Dave, Thank you for taking the time to write your review on Trip Advisor. It was a pleasure to read that your enjoyed your stay and we have shared your comments with our associates here at the Hotel. I am pleased you found the hotel good value for money and the staff will be thrilled with the feedback on... More

Elaine M
Liverpool
2 reviews
1 of 5 stars Reviewed 23 January 2012

Probably the worst hotel i have ever stayed in,the room was very tired and very dates,headboard and quilt left a lot to be desired,no blind or anything for that matter on the bathroom window although the window was frosted.At breakfast at 9.40 there was no tea,no coffee ,no toast and just two pieces of bacon left,beans had been taken away... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
24 January 2012

Dear Elaine, Thank you for your comments regarding your recent experience with us. We appreciate your feedback,. We do acknowledge the fact that a limited amount of rooms have not been updated yet but plans are in place to address these over the next 12 months. We can though assure you our rooms have very good levels of cleanliness. I... More

lewlea
London, United Kingdom
Contributor
11 reviews
16 helpful votes
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Myself and 6 friends stayed here for onenight on New Years Eve 2011, The hotel was a short car journey from the motorway which was handy after a long drive.The hotel had a large carpark and the hotel staff were very friendly. Our first impression of the building was a good one, the corridors were slightly dates, bu our rooms... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
20 January 2012

Dear Guest Thank you for writing your kind review on Trip Advsior, I am pleased your found the hotel to be value for money as this is an increasingly important factor of our guests. I hope we will have the opportunity to welcome back to the hotel soon. Kind regards More

TomEvans1984
Rhondda, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012

Stayed here on the weekend 6th January 2012 with 3 of my mates. We had a great deal from KGB deals - £89 for 2 people for 2 nights. Watched the football (Liverpool V Oldham) and generally had a great time in the City of Liverpool. The Hotel is about a mile outside the city centre, and is easy to... More

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jtrobinson
Leicester, United Kingdom
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed 9 January 2012

Stayed in January 2012 for a Liverpool match. Hotel is ideally situated for Anfield, cost 6 of us £7 for a taxi, if you wanted to walk I'd give yourself a good half hour. I came a cross an offer of £35 for a twin room for the night which is very good value. Hotel staff are attentive, reception area... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
10 January 2012

Dear Mr Robinson We very much appreciate your comments regarding your stay at the Devonshire House Hotel Liverpool. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More

pete12Pontypridd
Pontypridd
Senior Reviewer
8 reviews
17 helpful votes
4 of 5 stars Reviewed 16 December 2011

My wife and I stayed at the Devonshire from the 13th to the 15th Dec. After reading some of the reviews we were a little apprehensive. I can only say that we had a nice room, a little small maybe but very suitable. the two nights we stayed the towels were changed twice and the room cleaned. We had a... More

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DevonshireHouse, Manager at Devonshire House Hotel, responded to this review
20 December 2011

Thank you for your comments and I am glad to hear you enjoyed your stay. I will pass your comments on to the team and please give us a call on your return to Liverpool. Many Thanks More

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Devonshire House Hotel Also Known As

  • Devonshire Hotel Liverpool
Address: 293 - 297 Edge Lane, Liverpool L7 9LD, England

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