This was our second time staying at Castle Street, and once again we had a wonderful time. Our room was elegant and spotless, all staff were friendly and efficient. We dined in Merchants and have to say the food and service have improved from our last visit. The cocktails were fab!!! If you are looking for a classy hotel right... More

Everything about this hotel is 5 star except the hotel receptionist and the head bar manager on the cocktail bar who in our opionion are both 5 star plus.Cant wait to vist again.Tom and Gwen stayed 8th feb 2012 More

My wife and I stayed 2 nights at the hotel to celebrate her birthday. The hotel is superbly placed for the many attractions in Liverpool. On arrival we had some difficulty with parking but finally made it to the hotel. The receptionist was extremely pleasant and helpful and the first impressions of 62 Castle Street were excellent. Our room was... More

This is the text of my email in reply to one from the hotel manager asking for feedback following a recent visit to the hotel. I have had no response. Dear Ms Wright thank you for this opportunity to point out the various problems we encountered in our recent stay earlier this week. We were initially given Room 301. The... More

We stayed here for one night, the staff are very attentive and helpful. The rooms are very spacious, the bed is very comfortable indeed! We dined at the Merchants Bar and the food is amazing. We stay at a lot of lovely hotels, this was definitely one of the best. More

Beautiful hotel and rooms. Very clean and very chic. We booked using a living social deal - all of the package was made available without having to ask. Well placed to visit the Liverpool one area and the docks. The only downfall is that there is no on site parking, and the walk from the recommended QPark car park seemed... More

lovely room as other's have said their is a lack of lighting. Nice and spacious with a living area and table. Bathroom good but the shower was cold. We didn't report it until the morning and staff were very apologetic she even said we would have moved us. Great base to explore liverpool. More

My partner booked this on a living social £99 deal, and going on past experiences I wasn't expecting the quality and service we received. Definitely the best living social deal we have been on. The room was more of a mini suite with stairs down to a lovely sitting area, wonderful high ceilings with two floor to ceiling windows spilling... More

Lovely hotel, very clean, quick check-in. Concierge even ran across the street to book us a table at a local restaurant. That said, they forgot the welcome drink that came with the package we booked. The room was clean, if a bit plain, and the air conditioning looked like it had been nailed to the wall as an afterthought. Breakfast... More