My email to our travel dept: Well...... lesson learned. Never make judgements on your first impression! I had to hammer in the door to wake the Inn Keeper! Once inside he led me up a staircase of bare floorboards The room door had no paint on it and a rickety lock. Inside the room most of the wallpaper had been... More

I stayed here for one night mid January 2013. I had a nice stay. I stayed in room number 8 with the copper bath. The bath is as good as it looks... but that's about it. The shower while it also looks great in the photos is extremely cramped and uncomfortable to have a shower in. Very very little room... More

I recently stayed here with my boyfriend and was blown away by just how utterly adorable this place is. When we arrived, it had been pouring down and we got absolutely soaked in the short time it took to walk from the station. When we arrived and the door was locked, we had a wave of panic sweep over us....... More

i really wanted to like this hotel. the aesthetic is great. the art is great. it's next door to st mungos homeless hostel which is refreshingly egalitarian for a boutique hotel. they were really friendly. and they gave us a discount without being asked as we booked the last available room at short notice. HOWEVER, the website quoted our room... More

ThIrd stay at wonderful Rough Luxe. Recently changed managers but as always the same terrific vibe. If you want: -the antithesis of corporate - Immaculate cleanliness ( thanks Pedro) -Going the extra mile (thanks Peter for making my meeting so hospitable and offering teas, biscuits etc) -lovely care and helpfulness ( thanks Steve) -a relaxed, warm, informal temporary home (... More

Brilliant three nights spent at Rough Luxe - a quirky wee gem hidden in the heart of a bustling city - you need to go wiith an open mind. If you are after fluffy dressing gowns and slippers forget it! If, on the other hand you are after character, charm and a huge dose of the extra-ordinary then this place... More

I stay in hotels 200+ days/year and while I appreciate the luxury and predictability of large chain hotels, I fell in love with this place the minute I walked in the door. While the decor is most definitely not to everyone's taste, it's certainly stylish, quirky and really thought through. The beds were DIVINE, the linens expensive, the towels like... More

I may understand that it may not be unanimously shared by other customers but I really enjoyed the peculiar character of this place and I appreciated the warm welcome and the kind attention during our stay. If you arrive with the Eurostar, I warmly suggest to book here as you just need to cross the street without suffering the noise... More

Really really nice hotel. A few adorable room. Difficult to describe them, the best is to see the pictures on the website as the concept is unique. The owners are very helpful, you feel like at home, a heaven in that crazy city. A small but great terrace outside to enjoy a tasty breakfast. The hotel is just in front... More