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The Quality Maitrise Hotel

4.0 of 5
53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England
Hotel amenities
The Quality Maitrise Hotel
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Ranked #614 of 1,076 hotels in London
Most recent review
4 of 5 stars Reviewed 12 June 2013
valpaine Worcester, United Kingdom
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316 reviews from our community

Traveller rating
    48
    118
    61
    37
    52
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Families
18
 
Couples
133
 
Solo
25
 
Business
51
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 June 2013 NEW

Found the staff friendly and quick when booking in. Although the room was small it was clean and very comfy+a good modern bathroom with excellent shower. Needed air-con on all night as quite hot+unable to open window. However very comfy bed and slept well. Good continental breakfast and lovely hot pot of tea+staff very polite and didn't rush us. The... More

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Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
14 June 2013

Thank you for taking the time to write us a review of your stay. I am glad that all in all you found the hotel convenient for your stay in London. As i am sure you will see from other reviews on this site, many of our customers comment on the fact that you cannot open the windows, however this... More

Geneva
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 June 2013

Good value place for a quick trip to London. It sells itself as being in Maida Vale when quite obviously its in Kilburn as given away by the address. But with the nearest tube only 200m away its easy to get anywhere from there. Small rooms but clean and tidy. And its London so no surprise there. Good selection of... More

Was this review helpful? Yes 1
See 2 more reviews by Castaway007 for London
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
6 June 2013

Thank you for writing us a review, we appreciate your valuable feedback. In response to your comment about the minicab service, the company we recommend is not affiliated with the hotel in anyway, however we recommend them because they are always reliable with good, friendly service and a good selection of cars on their fleet. We are happy to call... More

Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 June 2013

Windows dont open? Why? Rubbish! Air conditioning inconsistant? Why? Rubbish! Night Staff Josh sleeping in the Rafkins in the dark where there was no 1 in reception wen I needed assistant. Also one night he was smoking weed a kinki smell and it was not cigarettes outside the entrance like he was allowed and legal?! House keeping just open my... More

Was this review helpful? Yes 2
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
14 June 2013

Thank you for writing us a review of your recent stay. We are not allowed to open the windows because this is the agreement that was made with the local council when the hotel was constructed. We have viewed our CCTV footage and cannot find any evidence of staff sleeping in the restaurant. We are investigating the accusation regarding the... More

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

I would like to express really how much of a little gem this hotel really was, having stayed there for a short break of two days. It was a conveniently located hotel and i simply could not fault it for general cleanliness and decor. Although, front counter staff were slightly slow it was compensated by their friendly nature. The modern... More

Was this review helpful? Yes 1
See 3 more reviews by James B for London
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
3 June 2013

I would like to thank you for writing us this very kind review. We appreciate feedback to identify how we can improve but it is also refreshing to hear when we get things right. I hope we can welcome you back in the near future and please call us direct to book. More

Inverness, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 28 May 2013

Booked this hotel as part of a London Break through Thomas Cook. To be honest, we expected better. For the money we found it disappointing and not at all what we were expecting. It was definately clean and comfortable, and we could not fault the staff for efficiency and friendliness, but it was just smaller that we expected. The bedroom,... More

Was this review helpful? Yes 2
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
29 May 2013

I would like to thank you for providing us with your feedback from your recent stay with us. I am sorry to hear you were not completely satisfied with the accommodation, although i note there were some aspects that you did like. The rooms in the hotel are not big rooms and we certainly do not advertise them as such,... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2013 via mobile

I booked this hotel for 12 people, 6 twin rooms. We arrived early and were told our rooms were not ready, but we could leave our luggage which was fine. We went into town and arrived back at 6.30pm and upon check in we were told there was a problem with our booking. There was only one twin room available... More

Was this review helpful? Yes 1
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
28 May 2013

Thank you for taking the time to write us a review of your recent stay, we do appreciate the feedback. I am very sorry to hear that your were not satisfied with your stay, we do genuinely wish for all of our customers to leave happy. For the purpose of our readers i will respond to the points you mentioned.... More

Ardrishaig, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 26 May 2013

We had a 5 night stay here in May when we met our friends from Norway for a short break in London. Fantastic price when compared with other London hotels! The rooms were, as other reviewers have commented, on the small side but it's London and we've experienced a lot worse! They were clean and well set out with a... More

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Istanbul, Turkey
1 review
5 of 5 stars Reviewed 25 May 2013

We have stayed at this hotel for 5 days, and our experience was perfect. The hotel is brand new, and the rooms are decorated in a very stylish manner. The location is fantastic, it's just a 1 minute walk away from an undergound station, and it takes you no more than 10 minutes to get the the touristic centre of... More

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Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
27 May 2013

Thank you for writing us such a lovely review! I will be looking into your comments about our breakfast although i am not sure if it was the selection or the service that you found poor, either way i will speak to our chef about this. Thanks again and hope we can welcome you back. More

Stavanger, Norway
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013

My fiancée and I stayed at Quality Maitrise for three nights, and we thought it was the perfect base for our first visit to London. The hotels is located close to the tube stations Kilburn High Road and Kilburn Park, and it's fairly quick to get to anywhere you want from those stations. We arrived at 1 PM at this... More

Was this review helpful? Yes
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
24 May 2013

Thank you kindly for writing us such a detailed review of your stay. Your feedback is so important for us to be able to monitor the services we provide for our customers. I was happy to hear that you were mostly satisfied with the hotel and services provided. We have been experiencing some issues lately with the Free WIFI we... More

Dorchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 May 2013

This hotel looks hip, chic, boutique, french, modern and retro - and it is. There are a few thing you should bear in mind before deciding to book..... The rooms are tiny (about 9ft x 10ft). The wifi is so slow as to be unusable for anything other than emailing and static page browsing - even this will require the... More

Was this review helpful? Yes 2
Sheridon M, General Manager at The Quality Maitrise Hotel, responded to this review
15 May 2013

Thank you for your review. Whilst our rooms are cosy, they are comparative to most London City Hotels and equip with all mod cons. We had a problem in the hotel during your stay with the company that provides our broadband and internet, the system went down and unfortunately they took longer to resolve it that we would have liked,... More

 
 
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Additional Information about The Quality Maitrise Hotel

Address: 53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England
Region: United Kingdom > England > London
Amenities:
Free High-Speed Internet Restaurant
Hotel Style:
Ranked #614 of 1,076 hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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The Quality Maitrise Hotel
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