Not my favourite spot to spend the night in London; rather small suites and rooms, rather big bills. more

Stayed for one night with my wife and elder daughter. On arrival we were greeted warmly. My daughter initially thought it was a bit twee, not to her usual taste but after a while came round to it. She now raves about it and will not stay anywhere else in London. It is very well located being close to designer... more

My husband and I took my 80 year old disabled parents for a very special trip to London and stayed one night in this five star hotel. Even though I rang and emailed the hotel three times before our stay to try to make sure all went well, it was a disaster as soon as we walked in the door.... more

Room was rather small and view limited to say the least when one considers it was a 5 star hotel (booked a special offer at a good price through a general site - was this a factor?). Everything else was wonderful - the ambience and the location. Felt spoilt. Staff were very welcoming and helpful. Enjoyed the atmosphere in the... more

What a wonderful place to stay. The staff are attentive & offer just the right level of personal service. This was my 2nd stay at the hotel - both suites we stayed in were individually designed (1 contemporary, & 1 traditional) , spotlessly clean, perfectly maintained, & looked gorgeous. I really appreciated the complimentary access to the Third Place -... more

Stayed at the Stafford St James's in August with my wife and 10 month old child for four nights. The hotel itself was just fantastic; the rooms are what you would expect for a boutique hotel in its locations, luxurious and a reasonable size. The location is fantastic with great access to Buckingham Palace, Oxford and Piccadilly Circus within a... more

The food was awful. Tasted like boil in a bag from a central commissary. Lamb, duck, and beef all had the same brown goop for sauce but with different names. Service was indifferent at best and bordering on surly. All they wanted to do was dump the food in front of you and empty the wine bottles. Getting more water... more

We booked the Stafford months in advance, wanting a small, quiet hotel with a central location. When we arrived we found we could stretch the budget a bit, and upgraded to a suite. The result was well worth the money. We started with a tour of the hotel. We needed that, just to find the room. From there, it just... more

What a find (and it does take some finding!!). Hidden away in a cul-de-sac in the St James area of London the hotel gives excellent access for theatres, restaurants and sightseeing but is in a lovely quiet location. Better than this, it brings back all the olde worlde standards of service and quality that is now so difficult to find.... more