Everything looked okay online before I arrived. Good location indeed, surrounding areas are nice and it is close to the tube station.
Was very disappointed with the quality of room. The room I got was a little dirty, bed is not comfortable. Small kitchen that is not worth mentioning. Not something I will recommend
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Poor value for money. 5star prices for basic accommodation. Beware of the extra fees and taxes added on by Easytobook. This was not clear on the website until after the non-refundable booking was made.
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Dear Guest
Thank you for your comments following your recent stay at the Citadines prestige Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site.
Naturally your comments are deeply concerning to both myself and my team, who all share a passion for great customer service.
I am truly sorry that the...
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Stayed here with friends during the christmas period. Very handy location (sited near to tube station) and walking distance to covent garden and surrounding areas.We had two twin rooms and was surprised at what good value for money it was. Room was immaculately clean and service was very good and we were more than happy with our stay. We had...
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Dear Guest
Thank you for your review of our hotel. Given that you have travelled quite a bit your review holds a lot of weight. For your next visit consider booking through our own website where you will find the best deals including complimentary internet.
Thank you again for taking the time to comment on your stay.
With best regards,...
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I had the opportunity to spend a night at the Citadines Prestige Holborn - Covent Garden in London and I was already prepared to the worst (it is often like that, in big cities). Well, I was positively surprised to find an environment that was friendly, welcoming, discreet and incredibly comfortable! It really made for me the difference, I will...
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Dear Guest
Thank you for your review of our hotel. Given that you have travelled quite a bit your review holds a lot of weight. For your next visit consider booking through our own website where you will find the best deals including complimentary internet.
Thank you again for taking the time to comment on your stay.
With best regards,...
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Just 1 city block or less than 3 minutes to Holborn Station, which has the Central Line (Oxford St. shopping experience) and the Picadilly line (direct to/from Heathrow). Abundant no. of supermarkets, pubs, restaurants, dry cleaners, electronic shops and banks. From 5 to less than 20 minutes walking distance to Russel Sq., Convent Garden, Leicester Sq., Chinatown, theaters etc. High...
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Dear Reviewer
Further to your recent stay at the Citadines prestige Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete .
It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel.
We strive to provide our...
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I stay away on business 2 - 3 nights a week, so I generally want a good location, a comfortable room, where I can work and relax for a couple of hours, and a good night's sleep.
Positives of the hotel were:
- Reasonsable sized room, with added bonus of a decent kitchenette with hot plate, microwave, fridge etc
-...
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Dear Reviewer
Thank you for your comments following your recent stay at the Citadines prestige Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site.
Naturally your comments are deeply concerning to both myself and my team, who all share a passion for great customer service. Please be assured your experience is...
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Well placed and well kitted out aparthotel in central London. You are not talking 5* hotel here but then you are not paying 5* prices either in a prime location!
Check in was seamless, with our request to have the couch in the living room made up for our arrival, duely noted and done.
Although the space is limited it...
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Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations from our tastefully We look forward to welcoming you back to Citadines prestige Holborn. In the interim, we remain at your service.
Sincerely,
Germana Genovese
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The rooms were very tiny, the beds were horrible. You cannot sleep in the convertible couch in the living room so if you have more than 2 people this is a terrible choice. We had to have a bed brought in. Very few hotel type services. One tiny television and very little room. Staff was nice and location is very...
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Dear Guest
Thank you for your feedback.
I was so sorry to learn that you feel this way about the Hotel and the points you have mentioned, I was pleased to read your comments about the location and our staff .
I do hope you will return to Citadines Prestige Holborn one day and I will have pleasure of meeting...
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I stayed here on 3 separate occasions (October, November and December 2011) for business, and I love it! The location is excellent, with walking distance to Oxford Street, British Museum and loads of other good places.
Stayed in a Studio Club room, which has its own fully equipped kitchen. Lovely, clean and modern decor and great to be able to...
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Dear Reviewer
Further to your recent stay at the Citadines prestige Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online.
It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel.
We strive to provide our...
More
We spent 10 days at the citadines hotel in holborn this October. We slept at the beauteus studio club room, that was disighned perfect.
The breakfast was avrage, not very seacial but the stuff was great !
the location us amazing, just 5-10 muinits walk from the covent garden !
We will definetly will come back !
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Dear Guest,
Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a fantastic experience and that you have become such a fan of our service and amenities.
We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim,...
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