The room, although small was very comfortable. Nice view onto the street. The hotel is situated in a nice area, only a 5 minute walk from Victoria station which was very convenient. The bathroom was nice and clean, the room and the bathroom were cleaned each day which was nice. The wifi was great, a must when i stay at... More

Arrived in London after a 30hr international flight to have a shower that was blocked and flooded the entire bathroom after 30 seconds of being turned on (literally) so was unusable. The night manager could not unblock it himself and there were no other rooms available so I spent another night without a shower. Disgusting. The WIFI did not work... More

We had booked this hotel for our visit to the Chelsea Flower Show in may as it was within walking distance. I have never been so disappointed with a hotel before. The twin room was on the 3rd floor up narrow stairs and it was so small, really small. The bed was pushed against a wall and you could only... More

Staff at reception very friendly and helpful. Check in was easy, but you have to go to reception in the adjoining hotel. My room was up about three flights of stairs that curve around and could be difficult if you had a lot of luggage. My room was a single room and very small. It had a single bed on... More

The Grapevine Hotel in Victoria, London only sometimes answers its phone daytime and has pretty poor Trip Adviser reviews. There are doubts for me about whether bathrooms have to be shared from customer reports. I booked through Venere who did not send me email confirmation. I only knew that I was booked in by ringing the hotel. Venere have not... More

For the money this hotel was better than others in similar price bracket. Our room was compact but had everything we needed, fresh towels were given each day. Although hotel offers free wifi we were on second floor and couldn't connect to it but could get it in breakfast room. Hot water was available at 6 in morning but not... More

My experience at the Grapevine Hotel was not good. I booked and expected a room which contained an ensuite with shower, washbasin and a toilet. My pre-paid Booking.Com confirmation stated that private bathroom facilities were included in the price. There was no ensuite, the room contained a shower cabinet, a separate washbasin and the toilet was 3 flights of stairs... More

The pictures of this hotel did not match what we viewed. A number of rooms did not have ensuites. Room was very dated. for a hotel that has had refurbishment completed in June 2012 they really need to take another look at the situation. the bathroom was not cleaned during our stay. having worked in the industry I have never... More