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All 1,076 London hotels

Pullman London St Pancras

4.0 of 5
100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel) (Euston / Kings Cross /St Pancras)
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Pullman London St Pancras
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85%
Ranked #156 of 1,076 hotels in London
Most recent review
4 of 5 stars Reviewed 17 June 2013
Nathhhh Sydney, Australia
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1,958 reviews from our community

Traveller rating
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    854
    259
    59
    37
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Families
275
 
Couples
771
 
Solo
230
 
Business
436
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

This great hotel is in a very central location and very close to both Euston, and Kings Cross Tube and Train stations. It's especially handy for people arriving into St Pancras Intl on the Eurostar and is short walk away. The highlight of this hotel would have to be the staff and the outstanding customer service. We had a fairly... More

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Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 16 June 2013 NEW

This hotel is first class, when we arrived we were asked the reason for our stay we said it was our 33rd wedding anniversary that day and had come to London from Cambridge for the weekend, we were given a room upgrade and 2 complimentary drinks, totally unexpected but a very nice gesture. We could not fault the hotel, the... More

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Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

We had an excellent 3 night stay. The staff were very helpful, the room was superb--super clean, comfortable bed, excellent bathroom and shower. Be sure to check the website for any specials. We were there over the weekend and got a really good rate, including the beautiful breakfast buffet and coupons for the restaurant. Our friends, who booked separately, did... More

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Lower Hutt City, Wellington, New Zealand
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

From check in, to the room, to breakfast - this was top class. Could they improve on anything - I doubt it, but I am sure they would try! Close to St Pancras/Kings Cross station this is ideal if you are heading across to France or returning from there - or just looking for a great place to stay. The... More

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York, United Kingdom
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

We stayed at the Pullman Hotel for a weekend break and everything about it was perfect. We travelled by train into London Kings Cross and within ten minutes of arriving we were in our room. The staff at the hotel were all really helpful and did everything they could to ensure there were no queues when checking in and checking... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 June 2013 NEW

From checking in to leaving this hotel was excellent . The staff are proffesional and efficient . The breakfast was good,although I didnt have a cooked meal the continental breakfast was outstanding ,plenty to choose from,a good selection of fresh fruits cheese and yoghurts. Our room was clean everything worked and the bathroom had a good supply of fresh fluffy... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
14 June 2013

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am delighted that your time in our hotel was a positive one and you also experienced the warm hospitality from our team here. The breakfast buffet at the Golden Arrow is one not to be missed; fresh produce, breads, pastries and now we have... More

Chester, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 June 2013 NEW

Used this hotel a couple of times now. It's perfect location for Eurostar terminal just round the corner at St Pancras. Very clean and comfortable. I'm not usually good with heights but views from the higher floors are something else. You can look down over the British Library. Food pretty good and staff very pleasant and helpful. It may bit... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
14 June 2013

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am delighted that your time in our hotel was a positive one and you experienced the warm hospitality from our team here. The central location of the hotel is such a great benefit for guests such as yourselves. The views from the high floors... More

Nouakchott, Mauritania
1 review
4 of 5 stars Reviewed 12 June 2013 NEW

Great hotel, nicely refurbished-very modern. The hotel staff are so good at their job, they give a whole new meaning to customer care ! Inesa at the reception was very nice and helpful. I really have high standards now when going to other hotels, the Pullman St Pancras standards are rarely met. I have stayed at this hotel 6 times... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
13 June 2013

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am delighted that your time in our hotel was a positive one and you experienced the warm hospitality from our team here especially from our team member, Inesa. The central location of the hotel is such a great benefit for guests such as yourself.... More

Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013 NEW

this hotel is a hive-type business hotel with almost no attention to guest. good rooms, no bathrooms - only showers, generic design and furniture. just a place to sleep. front desk personnel is not helpful - they just perform operations they had to perform. for example I came to business centre to print-out my boarding pass and printer wasn’t working.... More

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Was this review helpful? Yes 1
London
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 June 2013 NEW

excellent location conveniently placed between Kings Cross/Euston station. Big foyer, nicely refurbished under Pullman ownership. Front desk staff very helpful. Nice bar and restaurant. Rooms unusually big and spacious for a London hotel. Beds comfortable, room service prompt. Business meeting rooms have been updated and have great audio visual facilities. Buffet lunch very good. Will be back soon.

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See 4 more reviews by jd72London for London
FaithJohnston, Manager at Pullman London St Pancras, responded to this review
12 June 2013

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am delighted that you enjoyed your time with us and you experienced the warm hospitality from our team here. The central location of the hotel is such a great benefit for guests such as yourself. The hotel recently underwent a £12 million refurbishment project... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Kings Cross(82)
  • Very good(47)
  • British library(34)
  • Great location(22)
  • Executive room(14)
  • High floor(10)
  • Clean and comfortable(6)
  • Internet access(6)
  • Great view(5)
  • Very comfortable(4)

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#110 Luxury Hotels in London
#124 Family Hotels in London
#125 Business Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Pullman London St Pancras (formerly the Novotel St Pancras). Following a £10million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. The hotel is also only 7 minutes away from Stratford's Olympic Park by Javelin train. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 
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Also Known As:
Novotel London St Pancras Hotel
Novotel London St Pancras Hotel London
Accor London St Pancras
Novotel London
London Novotel
Novotel London Euston
Novotel Euston

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