We stayed here for the last 5 nights of a round the world trip and it was very pleasant. The room was very comfortable with a large bed, a great shower, good wi-fi and quiet. What more could you want? The staff were very helpful and the one time we rang housekeeping they were there within 2 minutes! We were... More

Very impressive lobby and slightly imposing (though in a good way). We stayed here for a conference nearby and the hotel performed admirably. Very comfortable rooms (slightly in the small size), spotlessly clean and the range of services you'd expect from a hotel of this level. Our only negative was that there was a large queue to be seated for... More

I first visited when they were going through a renovation and it was just like any other hotel. However I went back last month and it was great, the staff were so helpful and couldn't do enough, the room was lovely fab toiletries. When we drank in the bar we had free nibbles. The breakfast was lovely with eggs cooked... More

Just arrived to find a very average room but reasonably clean. TV not working and basically a box in grey. Functional but little else. Just having a dorman does not make a hotel The Ritz . Cheap and cheerful for London.

Went there for a medical meeting recently. Seems to have been recently refurbished. Very nice and clean hotel and the service seems to be good. Good location too. Shaw lecture theatre is ideal for lectures.

I have stayed at the Pullman twice now, and once in its earlier guise as the Novotel. I have found the staff to be uniformly friendly and helpful, the rooms clean, comfortable and well maintained. An excellent breakfast is served. The position is ideal for travel via St Pancras (Eurostar) as well as Kings Cross (with direct tube access to... More

I have stayed in this hotel under its previous management and I think the new look is great. Its location is handy for travelling round London, the downstairs lobby, bar and restaurant area give a sense of bustle and excitment. We stayed in a basic double room looking out onto the Euston Road. It was clean, compact and well eqipped... More

One of the best hotels in London - I stayed here in early March this year and was extremely happy with my choice. The staff is great (special mention for Inesa - excellent service while checking in and checking out, I hope she's moving to Australia soon!) - the hotel rooms were awesome, with an excellent view. The beds are... More

Good modern hotel with most of what you want from a short-stay venue, including free wifi, great breakfasts and good conference facilities - even though some of te technology in them is beyond most of the staff! Make sure you arrive early and test everything - we had to bring in additional equipment!