Holiday Inn this isn't! Wish I could afford to stay here again but suspect it was once in a lifetime. You know you have arrived when your hotel doesn't have a check-in counter. A lovely young lady checked us in at a desk then escorted us to our toom. Smallish but beautiful. The room, not the young lady. Though, come... More

Stayed here for one night at the weekend, before we set off I emailed the staff asking if we could have an early check in due to trainarriving mid morning. When we arrived at the hotel not only did we get an early check in but also a free upgrade which was nice :) Room was very nice, nothing to... More

Booked on a last minute site, wasn't sure about hotel but it was great, nice rooms, good location,the most helpfully staff I have ever had in a hotel in London. Food in general was excellent if somewhat highly priced but they do take taste card bookings so dinner and drinks worked out at only £36 per head which for london... More

Sayed one night in a club room and the hotel is great. The Plus Points: 1.Great Staff - a first for me for a London Hotel - so polite and cheerful ! 2. Location - seconds from marble arch and park lane 3. Value for money - good size rooms for London 5. Lots of extras in the room plus... More

We've stayed at the Montcalm a handful of times now and we're never disappointed. It's a lovely hotel - staff are very friendly. Breakfast delicious. Very good service too. They knew it was my birthday and really spoilt me- will be booking up soon to go back! More

This was our first visit to London and the Hotel didn't disappoint. The staff were courteous, friendly and helpful. Nothing was too much trouble. The interior is opulent but modern and the aromas, as you enter, were fabulous. A truly memorable experience at an affordable price in the centre of London. More

I stayed here recently, got a good deal via booking.com. Was really suprised at the price and the quality. Staff is very nice, very helpful. Location worked great for our meetings. Didnt order room service, so cant comment on the food. But the room was great, quiet, clean, comfortable. Definitely would recommend this place. More

Upon arriving at the Moltcalm I thought that it was lovely. Unfortunately I quickly discovered that my room wasn't cleaned properly by stepping in a patch of wet carpet. I called reception to ask for another room as there was a 'sick like' substance on my carpet. I was asked to come to reception with my luggage. Upon arrival at... More

We had in fact booked at a different hotel, but due to 'maintenance issues' (I suspect double-booking more likely) we received a phone call to explain that we'd been relocated to the Montcalm. I'm actually pretty pleased this happened - the hotel itself was smashing, with quality rooms, quality staff and quality service making it a quality experience. Due to... More