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Somerset Roland Gardens

4.0 of 5
121 Old Brompton Road | South Kensington, London SW7 3RX, England (Knightsbridge / South Kensington)
Hotel amenities
Somerset Roland Gardens
Ranked #242 of 496 Speciality lodging in London
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43 reviews from our community

    Trip type
Traveller rating
    5
    24
    7
    4
    3
Date Rating
San Francisco
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 November 2010

I stayed here for almost three months in the spring and into the summer of 2010. It was in the main a pretty unhappy experience primarily because those managing the property treat a resident alternately as a tenant and as a hotel guest all according to how it might benefit them. Residents resemble tenants in that they are required, for... More

Was this review helpful? Yes 2
Seattle, WA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 August 2010

I'm a little surprised to read all these negative reviews as we had a good stay at the Roland House. The staff was always really friendly and helpful and the room was clean, comfortable, and had plenty of space for three people (We got a room with a queen bed for 2 people and then a fold out couch for... More

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Somerset, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 August 2010

I stayed here with my girlfriend and two of our friends, and it was an OK experience. The place was clean, and furnished nicely, but it was very tight for 4 adults, the main bed and pull-out sofa were in one room, and the lack of AC and proper ventilation made it pretty uncomfortable for sleeping. Some details were lacking,... More

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rh52
1 review
2 of 5 stars Reviewed 4 March 2010

Our experience would suggest that they are enticing people to make bookings and advance payments in full for their SW7 apartments, and then on arrival telling them there are no apartments available, and trying to palm them off with alternative accommodation in Bayswater, ie miles away from the museums, the Albert Hall and other SW7 attractions. We stood our ground,... More

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Toronto
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 6 February 2010

We booked at the Roland House after a considerable amount of time searching for well priced and highly rated (tripadvisor) short-term accommodation for our move to London. We booked in September for our December 2009 arrival. The reservation was made for Dec 16- Jan 2 with a credit card number given at the time of booking for £550/week (decent price... More

Was this review helpful? Yes 1
Brighton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 September 2009

I stayed here in Sep 09 and the apartment itself was fine, reasonable for the price. However I made the booking about a month in advance for a 2 bedroom apartment for 6 people (friends and couples) and when i turned up they had made a mistake and tried to get me to accept 2 x studio rooms. 45 mins... More

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Kirkcudbright, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 10 July 2009

We stayed for 4 nights. When we arrived, the lift was broken and we had to carry our bags up 3 flights of stairs. The room had a dirty floor and window ledges, scuffed walls, broken safe, stuff left in drawers, dirty shower head, no hairdryer, stained bedding and one thin pillow each . There wasn't enough cockery/cutlery for 4... More

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Brisbane
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 5 July 2009

This is absolutely rubbish!!! A massive rip off!!! Stay away!!! The previous glowing reviews of this hotel are several years old and it would appear the management have very much changed for the worse. The website photos look way better than reality. Everything is much more tired and worn now. We arrived with our 3 year old and 5 year... More

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West Hollywood, California
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 10 December 2006

stayed here with my parents and sibs - six in total. very comfortable, clean and well located near shops and restaurants in chelsea and south ken. a waitrose nearby so you can cook for yourself and save some money off expensive london restaurants. i'd like to go back with a group of friends. nice place.

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See 9 more reviews by jasondarling for London
A TripAdvisor Member
5 of 5 stars Reviewed 6 April 2006

I have to say, that this hotel is already closed – they sold it to some company, and Somerset Roland Gardens Serviced Apartments – no more. It’s not even a hotel anymore. It was nice to see you all in Roland Gardens, as I was one of the x-staff (Eastern European) :) night shift :) And it’s true that this... More

Was this review helpful? Yes 2
Astor Hyde Park
Great value on a similar hotel
London, England
3.5 of 5 stars 65 Reviews
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Additional Information about Somerset Roland Gardens

Also Known As:
Somerset Roland Gardens Hotel
Somerset Roland Gardens Hotel London
Address: 121 Old Brompton Road | South Kensington, London SW7 3RX, England
Region: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Swimming Pool Wheelchair access
Hotel Style:
Ranked #242 of 496 Speciality lodging in London
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Contemporary Apartment Hotel with modern amenities; situated in residential area of South Kensington, short walk to museums. ... more   less 
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Somerset Roland Gardens
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