The New England Hotel was located within easy walking distance of the Victoria Station (major transportation hub) and walking distance to Buckingham Pallace and other local sights. The hotel was what we expected for the price. My son and I got a room with two single beds. The room was small by American standards and the beds were not as... More

Web you arrive, you have to pay for your stay in full before you see the room. The receipt they give you says in capital letters that no refunds are given once payment is received - this got me worrying. The hotel is shabby (think gaffa tape on the carpets). My room was not very clean with a ripped blanket,... More

Firstly they used our credit card before show us the room. Good placed but not recommended. Rooms are not clean. Breakfast only from 8 to 9. Service didn't help us with baggage. Only one lift and dangerous stairs

The hotel has good location app. 10 minutes from Victoria station and it’s quite easy to find. I’ve made my reservation as well as payment thorough travel agency and I was unpleasantly surprised when I arrived. Although my reservation was confirmed I was asked to pay for all nights even though the room was supposed to be paid for. As... More

My wife and I stayed here in June 2011 and it was horrible. The room was dirty hair all over the sheets stains on the Sheets and pillows, carpet was very very dirty, we stayed for 3 days and not once did they change the sheets or vacuum the room. Some of the staff was staying in the room next... More

Because of a change in travel plans we stayed at the New England Hotel for a couple of days after an absolutely amazing stay at Morgan House (see below) We arrived about 10AM, because we were changing hotels our room of course was not ready, but they wanted payment - then we could leave our bags for the day. Because... More

It is hard to find a reasonable place to stay in London for the weekend & thank goodness we weren't in the room to much. I was disappointed in my hotel experience, because the place was dirty. The curtains hadn't ever been washed by the look of it and had dirt sitting on the creases and crevaces. The comforter needed... More

The room I was in was very small, and the bathroom tiny. It wasn't very clean either. Definately not worth the £100 a night I paid

Booked this for a business trip. State of hotel is awful - gaffa tape holding the carpets together all up the stairs and walls dirty. The advert had said 'limited room service' but there was none. No tea or coffee making facilities, room just big enough for a double bed with a sheet and one blanket and walls covered in... More