Just returned from the Waldorf, couldn't fault the room or service. Only just got into the room when reception phoned to check everything was OK. The breakfast was excellent one of the best we have had in London. All the staff were very friendly and very efficient. Also the position of the hotel so near to the river, Covent garden... More

The only complaint I have about this hotel was an odd "buzzer" sound that I heard intermittently all night. Like the sound of a buzzer when someone wants to be buzzed in. I did not hear the sound in the morning... (Rm 135) The room was clean and modern, very trendy. The bed was very comfortable though a bit low... More

I really enjoyed my stay at the Waldorf. Great location, handy for a night out in Covent Garden / Soho. Lovely room (we upgraded to delux - very spacious.) Great hotel bar. It is quite expensive, but competitive for London. Woul definately stay again. More

Definately not 5*, we were very disappointed with our executive room - it was on the main drag and very noisy at night. The room was 'contemporary' which looked nice but there was no bath - only a not very good wet room which seemed to leak. Apparently if you want a room with a bath you need to specifically... More

A friend and I had a three course dinner from the Homage restaurant table d'hôte menu. There was a nice choice of four or five items for each course and although the portions were not huge, after the three courses we were full and satisfied.The food was beautiful and we rounded our dinner off with a glass of champage. The... More

Don't usually stay at Hiltons because of previous disappointments but this was a definite exception and we would return. We even had to change our room at 10.30 in the evening because of a small issue and the duty manager handled the change with sensitivity and care. We were moved to a better room which had been recently refurbished and... More

I can't understand all the good reviews nor the 5 star rating because this place is a dump. My deluxe room was tiny with barely enough room to move , a single 2x2 window, a long woman's hair in the tub, chipped and cracked furniture, stained carpets, cheesy faux mural, peeling wallpaper in the hallways, etc. I checked out the... More

Great manager Ms Katarina Vlkova ! we had some problems with towel rail in the bathroom means that was very cold in the bathroom but Hotel Manager( Ms Katarina Vlkowa ) was such a nice !! Great very fast reaction , change a room upgrade!! Super , nice gifts to the room!! Super and great discount with price for first... More

I stayed here recently for a business trip. The lobby is pretty and the staff were pleasant--but there were some significant issues. That the wifi is only available (at the cost of 15 pounds) via scratch-off vouchers is very strange and impractical. One night I forgot to pick up a voucher, and called down for one. It never arrived. I... More