Stayed here myself for work. The room was small but had clearly been refurbished recently and very comfortable. The breakfast was excellent and the staff were very helpful and friendly. Service at reception was very efficient. The only faults were the air conditioning unit which was quite noisy and also the secondary glazing was left open but this was not... More

Stayed last weekend in Jan 2012, From entering the reception to checking out it was great. Reception was friendly and efficient, room clean, comfortable and warm(it was freezing in London that weekend) and well furnished. Food was excellent and the restraunt staff couldn't do enough for us, Naviene (hope I've spelt that properly) was great. Had only slight hiccup but... More

Hotel Russell is a hidden gem of a hotel in London. Conveniently located with easy access to all surrounding attractions. The building itself is impressive with the inside a delight of marble staircases and opulent decor. However the warmth and charm of the building is surpassed by the warmth and charm of the staff. Wonderful service, wonderful staff, wonderful food.... More

This hotel was built in 1895 and is a classic. Really large rooms, wide corridors and old world charm. I had a refurbished room on the 6th floor that had a big bay window overlooking the park, king size bed, a couple of tub chairs and a coffee table and plenty of sideboard space for the computer. Good tea and... More

relaxing rooms and amenities but slow staff! took then 15 mins to check me in, even after having reserved suites... location makes up for everything, the russel square underground is just round the corner! all in all, a very good hotel More

room 605 was a FABULOUS ROOM and would request it again next time i return IT FACED FRONT AND HAD A SITTING AREA THAT WAS IN THE ROUNDED CORNER PART OF THE ROOM A VERY LOVELY "NOOK" VERY SPECIAL WORDS FOR "BERNARD, " the concierge who was always friendly, helpful and available to make our trip perfect! BOTH THEBED AND... More

For the past 3 years I've travelled to London on business almost every working week. During that time I've stayed in this hotel perhaps 6-8 times. It's not my favourite - in fact, as I sit in my room this evening, I've remembered why and have decided to request my company's booking agent to ensure I never stay here again.... More

Stayed for 2 nights for a theatre trip, to begin on arrival offered a junior suite upgrade at a reasonable rate and a good discount on breakfast all good. Went out for dinner as there was a very noisy crowd in the main conference room, on the way out was greeted by 20 people standing on the hotel main entrance... More

Second stay at the Russelll-- contines to be a great location, next to the Russell tube station, with man pubs, convenence stores, and an urban "mall" a block away with reasonable neighborhood restaurants, local shops and the British Museum just a couple pf blocks away. We were offered an update, for an extra forty pounds per night. We took it... More