Not to be put off by other negative reviews we booked a nights stay & were pleasantly surprised. Staff were very friendly & helpful, large bright lobby. Our room was small but quite adequate, clean & with everything we needed. We ate in the Brasserie, loads of staff, 'buzzing' atmosphere, food wasn't bad either & reasonably priced. Again, good service... More

Very efficient and pleasant service. I left my ring in the bathroom when we left, and it was sent to me a few days later, staff were very pleasant and obliging. Thanks Brenda! The room was nice, just that the bed was too soft. Could have needed more milk for tea and coffee. The location is very good, we were... More

We arrived on 17th May and checked out on 19th May. We had booked bed and breakfast and a superior room. A family member drove us to the hotel and unfortunately the post code on the hotel web page did not direct us, via sat nav, to the hotel but to Earls Court Road. We had to call the hotel... More

We selected this hotel because of the location in Kensington. About 5 mins walk to High St Kensington underground station. The check in was efficient and polite.The room was rather small for two people, but the bed was large and comfy. Although we looked out on the Underground rail the double glazed windows kept the sound out. The breakfast was... More

Booked hotel and theatre deal through Ticket Tree. The hotel service was good and staff very helpful. The breakfast was excellent. I booked 3 rooms, all rooms were comfortable, clean and quiet. It was a busy hotel in a good location for Kensigton. An excellent stay and would have no hesitation of going back. Great value for money.

The hotel is just around the corner from Kensington High Street Tube - I had no choice but to choose this hotel as I have an expenses budget for work and London was busy this particular week. I needed to get to Mayfair which is a pain on this line, but if your on holiday its a more authentic area... More

Spent two nights in the hotel on business. The hotel is just of High Street Kensington. On check-in I was told as I was staying for two nights I would have a quiet room. Apparently a one night stay gives you a room near the underground rail line. My room was a twin which was clean but in need of... More

Stayed here for 2 nights and consider this a good place to stay at the Price I paid £79 room only. This was a Special deal and was a good price lfor the location, comparable local hotels can be double. Be prepared for a global mass market/tourist clientale but in the main things work well here. Didn't want to pay... More

We stayed here for one night before our 2 bedroom flat became available. We arrived straight off the plane with a transfer who couldn't find the bloody hotel. (it was not that hard to find but I didn't feel like being the tour guide considering the price I had paid for the transfer). Its not exactly a hotel that has... More