The hotel was OK for a short visit, but not more than that. One of the smallest Marriott properties we have stayed in and most disappointing. The check-in was very slow, there was a small queue in front of us and it took the reception about 10-15 minutes per person. The room was very small even by London standards, certainly... more

We stayed for one night. We arrived early at the hotel, around 10AM so reception took our bags and said they would call us on our mobile when our room was ready. We had booked a club room, so they gave us a card key to gain access to the club lounge and told us to go down for breakfast!... more

We were in London for less than 48hrs and I would deem the hotel as average Pros: Staff was very accommodating and close to the underground rail Concierge/bellman were very attentive to getting us cars/taxis when we needed them Cons: Nickle and dimed, very expensive for an average hotel, They charge for internet and television service Went to print our... more

Overall, I'd recommend this hotel, but there are a few gotchas to be aware of. First, I was shocked to learn that the hotel wanted 15GBP for Internet access. I blindly assumed that this hotel had joined the rest of the world by offering free Wi-Fi access, but I underestimated Marriott's desire to nickel-and-dime guests. Movies were between 10-15 GBP,... more

I had a feeling that the hotel choice would be a bit of a mistake. The room that we had was very small, not what I had requested given there were 3 of us, and the 4 poster bed took up way too much room. Luckily my daughter is a tiny 5 year old, but it was still inconvenient. There... more

We loved London! "We" includes my husband and I and our 2 sons, ages 12 and 16. We used Marriott points and upgraded to a Superior room with club privileges for an extra 50 pounds per night.. I loved the location of this hotel, a block or so away from the shopping on Oxford Street and a 10-15 minute walk... more

This is the most expensive hotel I have stayed at. Acknowledging this is London, I was however expecting I would get an exceptional experience, but I was wrong. The Goods: Location and the room. Newly refurbished, I liked it. The four posters bed and the modern bathroom. The bads: My Internet was not working. They tried to transfer me to... more

We had a lovely Deluxe room with access to the conceirge lounge and were delighted. The room weas large enough for 7 of us to hav drinks on evening prior to going out to dinner. Hotels location is convenient to most things in London and have a Gordon Ramsey restaurant in the hotel is a plus. It is quite a... more

We just got back from this hotel. What a disappointment. Its Website represents it as a 5 star hotel, claiming robes and slippers in room, turn down service and daily newspapers. None of that proved to be true. The website features a hotel that looks very contemporary and well kept up. The rooms we were assigned were very small (web... more