I've stayed here several times over the past few years in a variety of rooms. The smallest rooms are fine for one, but would be rather tight for two. The rooms with two double beds are ideal for two, whilst the two-level suites are extremely spacious. Reception staff tend to be efficient rather than welcoming. Breakfast is usually fine -... More

The hotel looks nice enough inside, but seems a little smaller than most crowne plazas. This is the same for the rooms (club) aswell, but thats London for you. It had everything we needed though and the staff were happy to help with anything. This hotel is in a great location, right by a host of restaurants, the tube station... More

The Crowne Plaza Kensington has something of an identity crisis. It seems to be unsure whether it is a luxury or budget hotel. Certainly the rack rate implies luxury but a number of other things suggest otherwise. Upon arriving at the hotel, I was given a form to complete with details of my address, nationality – the usual sort of... More

We like this hotel for it's location and a bit larger rooms. Larger than the Holiday inn just 1-1/2 block away though the Crown Plaza may be a bit more pricy. More

Got this hotel at an incredible rate, yet were still upgraded on check-out. The staff were absolutely fantastic throughout our entire stay. Such a credit to the hotel! The location was great, and very convenient to the Royal Albert Hall. We enjoyed breakfast on two different mornings and were very impressed both times. It almost didn't make sense that the... More

We stayed for 2 nights, over a weekend, in order to see a show at the Royal Albert Hall. Travelling with 2 kids, we had booked a room with 2 double beds. Check-in process was quick and smooth, although information was minimal. We had to return to reception later to enquire about breakfast times, as nothing at all (not just... More

We had a fab visit to this hotel. We got this as part of Lastminute.com's Secret Hotel and it was everything we wanted and more! The check in staff were so polite and couldn't have helped us more. We checked in swiftly and smoothly at 2oclock (bonus!) and our room was on the first floor. Our room was totally spotless.... More

The room was excellent, the staff were very nice, and the breakfast was the best I have had at a London hotel. My only complaint, that I was not there for the whole week! More

We stayed at Crowne Plaza St James last year and tried not to compare while we were staying at this hotel.We were given a lovely room overlooking quiet gardens at the back with 2 double beds which was great as my daughter is heavily pregnant.Only downside about the room compared to last year was no bath robes but no big... More