I have stayed here twice now, and I would like to say what a lovley hotel it is... from the inside. The outside looks awful to be honest.. but the inside is lovley. I was dissapointed that there isn't a swimming pool/gym though.. but nevermind. The rooms were pretty clean.. and it is in an ideal location.
However, the bar/restaurant...
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Hello madam,
Thank you for your review. I note that you were displeased with the service provided by our restaurant and bar staff and I apologise for that. Incidentally, last week I was asked by the bar manager for a list of all the reviews that contain references to the bar and restaurant. The purpose of this was for a...
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The staff was very helpful on where to go and how to get there. We only stayed two nights but it was a perfect location. the only downfall was that we had to pay for the internet.
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Dear Sir,
Many thanks for your time to write a review about your stay at The Holiday Inn Mayfair.It is IHG's goal to consistantly provide superior customer service and your comments will be shared with the whole team.
You raised issue of our Internet charges and have forwarded your comments to the Mangement for their review .
I am very...
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We enjoyed our stay at this hotel very much. The location was perfect, being a short walk from most of the places we visited. Also very close to Green Park tube station.
The staff were very pleasant and helpful, the room was comfortable, clean and quiet, and the breakfast very good.
Only downside was the bathroom, though clean was looking...
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Thank you very much for your Excellent Review.
It is a pleasure to know , how good the service is,helpfullness of the staff and was a +perfect location for your two nights break in London.
Both the lifts are in service now and regret the delay ,caused during your stay with us.
Thank you for your continuous support as i...
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Stayed at the Holiday Inn, Mayfair in ROOM 401 in February 2012. Pleasantly surprised at the quality of the hotel, room and service.
I have mobility issues and asked for a room near the lift so as not to be navigating miles of hospital corridor, and this was done no problem. Only one lift was working (out of 2) so...
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Dear Guest,
Hello and many thanks for taking the time to share your thoughts with us, I am glad you had a pleasant and enjoyable stay.
I will share this review with the rest of the team and we all look forward to welcoming you and your family again in the near future.
Kind regards,
Sarah Nezam
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we stayed for 1 night for a theatre trip, the room was clean,comfortable and well sound proofed. Breakfast was great buffet style with lots of choice. Restaurant also good for an envenig meal and fairly priced for London!
Staff very helpful and having parking a bonus.
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Dear Guest,
Thank you for taking the time to share your comments with us, we are pleased that you were happy with all the services you enjoyed and experienced during your stay with us.
Please be sure to look us up again upon your next trip to London.
Kindest regards,
Sarah Nezam
Guest Relations Manager
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I visit many hotels and feel that the 4 rating I have given this - for the price I paid - is maybe a bit generous. However it is central London - with central London prices - and this hotel is in a very good location. Its very near to the Ritz!
The room was a bit tired and needed...
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Dear Guest,
Many thank s for your positive comments, I will share this review with the rest of the team, I am delighted to hear that you shall be choosing our hotel to stay again upon your next trip to London and look forward to having the pleasure of welcoming you again.
Kind regards,
Sarah Nezam
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Stayed for a few days during their renovations. Room was clean and quiet. Location is great next to the Green Park tube stop and Green Park. Right in the heart of the Financial District which is great if you have work down here. Staff is helpful and internet is free.
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Hello,
I am glad to see that you were pleased with our service and the hotel. I hope we will be able to tempt you back again with our exceptionally good value for money rates.
Thank you.
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We stayed here for a theatre trip. Ideal location, very helpful staff, and comfortable room. Perhaps it felt a little tired but the quality was still there and we are looking forward to staying there again this weekend. Thoroughly recommend it as a base for a London trip.
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Dear Sirs,
Thank you very much for your time to post your comments.
We are plesed to learn that, you enjoyed the stay at The Holiday Inn Mayfair.
I would like to thank you for continued support as I learn that you plan to return to enjoy our usual high standards.Also like to mention about your contniuned customs with IHg...
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I recently stayed for a two night weekend break. The offer included first night dinner and full English breakfast. Dinner was fine and reflected the fact that this was a chain hotel. Buffet breakfast was good. If as a guest you are going to the theatre after dinner ensure you book dinner for 5.30pm this will give you just enough...
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Dear sir,
Many thanks firstly for choosing The Holiday Inn Mayfair and secondly for leaving your comments. I was very happy to read your review and pleased that the location was ideal, staff were helpfull and attentive and breakfast was good.
I take pride in our achievenetbs and proud of oursleves on the high levels of service that we offer....
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The location of the hotel is great! You've got a park nearby, Green Park station (Piccadilly, Jubilee and Victoria lines stop here) and the amazing Mayfair-area itself.
As soon as the receptionist (a trainee from Holland) noticed my native language is Dutch due to my passport, he checked me in, in Dutch. He explained all the necessary things about the...
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Dear Guest,
We grately appreciate your time to write a review, regarding your recent stay At The Holiday Inn Mayfair.
It is our consistant goal and vision to provide superior service and value comments from our regular Priority club memeber such as you.
Thank you for mentioning the priority club beneifts, The IHG loyality programme has over 29 million members...
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