I usually refer to an average hotel when the negative points are more than the positive ones. So here goes about this one. NEGATIVES - At a price of €100 per night I expected a much better looking hotel and a decent sized room. Unfortunately, the hotel is nice at the ground floor where the reception and the dining areas... More

Having been a regular guest at this hotel under its previous ownership,for over ten years booking for myself and staff in exess of £40k of revenue. I decided to see how things had progressed under the new owners. Upon returning to my room late in the evening the bedroom lights were not working, I tried to ring reception but there... More

My business partner and myself decided to stay at the Lancaster Gate as it was affordable and in a decent location to travel around london. On arrival the staff were friendly and checked us in, however on going in to the room, there was an odd smell. I contacted the staff and they were very apologetic and provided a different... More

Stayed here twice in 2011, each time managed to park on street opposite as I had been working late. Had room service meal which was fine. Did not sample breakfast as I had to be at work before service began. Rooms were very small on each visit ... bathrooms also very small......in fact I have never had a smaller room.... More

Two girlfriends and I spent 6 days in London, England, UK in October 2011. Transportation is a hot topic and one we lingered on for weeks before we traveled. Everything seemed so confusing! Well, here’s what we did. We took the Heathrow Express (not the Connect!) to Paddington Station. It was cheaper (£16), but yes, it had a few stops... More

Quite location in convenient position. We chose this hotel because it could accommodate a preteen in the room. The bed was small (double) and uncomfortable. The room was clean but tired. On the positive side it had a cracker of a shower.The hall carpet was very stained and dirty. Breakfast not included in price was very average. No free Wifi. More

Recently returned from London and Paris.Stayed at the Lancaster Gate while in London and enjoyed it very much.Rooms were clean and comfortable.Staff were very friendly and helpful.We never did eat at this hotel,our outings kept us busy and up early in the morning.We were hoping there would be some kind of coffee bar set up for early risers since the... More

Stayed here for 3 days / 2 nights as attending a course (work paid.... whoopie). Welcoming was prompt and friendly. The room was very nice... if I had paid myself I would've liked a bit more luxury, but hey ho. Had a minor panic when I couldn't find the tea/coffee, thought no surely it must be here!!!, but don't panic... More

A great venue for this event. Room view on 11 th floor was awesome and room very comfortable with everything i needed. Bed comfy too. Food at conference was very good on the basis of several hundred participants being catered for. More