We stayed with my wife and some friends for a week in this hotel.Everything was excellent. The rooms were nice and clean. We liked the tea and coffee with the biscuites. There is Garfunkel restaurant, but they have better restaurant in their sister hotel Indigo. The location of the hotel is perfect and the staff are really nice and friendly.... More

Ridiculously overpriced for such a small room. I managed as I was travelling alone but the small double is tiny for a couple. Checking in, the woman at reception gave a frosty welcome, a smile would have been nice. Not 4 star quality! Checking out, the member of staff was rude and didn't even bother asking if I was happy... More

My husband and I stayed for four nights on arrival in London. Although our room was small, it was clean and had everything we needed. We chose the hotel for its proximity to the station which certainly made getting around easy. The restaurant Garfunkels was fine for late night snacks. Would stay there again

Great for a trip to London wanting a base near Paddington station. Room ok but small. Restaurant was a Garfunkles. Quite expensive for the price and the option of including breakfast was not good value.

I had not been to London for about 2 years, so I was interested in the changes that had occurred in my favourite London hotel since being taken over by the Accor chain. I was pleasantly surprised. In the past I had always booked an executive double, but since I was staying only one night I thought I’d see what... More

This was a prepaid room for 3 days, but unfortunately I managed to leave my credit card at the counter at Heathrow. Hotel did not want to let me check in since I did not have the card I used to book and prepay. Gave some excuse about security at the 2012 Olympics and fraud. (even though that was almost... More

We stayed with my husband for five nights in Mercure and we loved everything about the hotel and service. The room we booked was too small,as we had too many luggages from the cruise trip, but the receptionists Weronika and Caroline were able to upgrade us for an executive room and we could enjoy the whole stay there. All the... More

Just outside Paddington Underground!! A very clean and quiet hotel! If you book 30 days in advance you save 30% (Value for money hotel)!! For sure one to recommend for everyone planning to visit London! Maybe one of the best hotel in Paddington!!

A reasonably priced hotel for central London. Although rooms relatively snug they are equipped with everything you need. Breakfast at £8.50 is excellent value. The hotel is only 0.1 miles from Paddington station (5 stops from Kings Cross) even I can manage it on my own.