We stayed on a Saturday night and although this was a 5 star hotel it worked out cheaper than other lower star hotels as there was 3 adults in the room and you dont get charged for the third adult,you just have to pay for the extra breakfast,a welcome bonus in London.The hotel itself was lovely,well located,good service and the... More

This was our second time staying at County Hall and most likely our go to hotel while in London. Excellent location, near Westminster, the tube, eye, etc. We checked in late, about 1130PM and had some slight communication issues with the person checking us in. We thought he had upgraded us to a Big Ben View when it fact it... More

Stayed 8 nites Great location, 2 min walk to Westminster tube, Westminster Abbey, Big Ben. Hub of activity!! 7 days a weekend Mariott gold and platinum services, breakfast( same every day), tea and cookies and small dinner appitizers foods. Bar pricey but beat chips we ever had. Room fabulous. Great views of london eye, big ben etc. ask for river... More

I booked this hotel for my 18th Birthday with a friend and we had a fantastic time in 2010, our room was prepared with a fruit platter and Sauvignon Blanc on arrival and a card wishing me a happy birthday, I also received a lovely petit four whilst at Dinner with Happy Birthday written in chocolate. I decided that for... More

This is a very good, top-notch Hotel, located closer to the London-Eye, Aquarium, etc. In my opinion this is one of the best place to stay for business or a weekender tourist activity in London. I've stayed here few times and overall i'll say a good Hotel, although the Hotel is expensive as with most Hotels in London.

As a platinum elite Marriott member I expected more. I have 105 nights at marriotts already this year and this property is without a doubt the least attentive to customer needs that I have stayed at in recent memory. It begins with not being able to accommodate my guest profile and receiving a room with two full size instead if... More

The reviews on TA sometimes are a bit mixed on this property. Particularly in terms of service. Our experience was very positive overall. The first night we were not in a room with a view which I had requested 11 months ago as a platinum member. However one of the front desk personnel Moiz ensured that we were moved to... More

stayed for a week in May. I had contacted the hotel a few weeks earlier to ask for a room with a view. i sent an email address to the only email I could find via Google...and a few days later, I got a call at home from the delightful head of guest services, Teddi Jackson, who advised me that... More

Stayed here for 2 nights at the end of May 2013. Arrived at the hotel at 2pm only to be told room was not ready and to return after 3pm. Was fine so went for walk along the South Bank. Came back at 3.30pm and room was still not ready. Was told to go to the bar to have a... More