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Kensington Close Hotel

4.0 of 5
Wrights Lane, Kensington, London W8 5SP, England
Hotel amenities
Ranked #816 of 1,067 hotels in London
2.5 of 5 stars 1257 Reviews
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1,257 reviews from our community

What travellers say about this hotel
  • High Street(36)
  • Tube station(27)
  • Very small(18)
  • Great location(16)
  • Would not recommend(10)
  • Fire alarm(9)
  • Room service(9)
  • Staff were friendly(6)
  • Person per day(4)
  • Clean and comfortable(4)
Traveller rating
    88
    306
    283
    272
    308
Only show reviews for Family (101) | Couples (306) | Business (199)
Date Rating
Salsacj
surrey
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Booked this for theatre break weekend (fri to sat), I was very nervous from the reviews and thought I should of chosen a different hotel. I did email the hotel requesting a refurbished room and commenting it was for a special occaison. On arrival we didnt have to wait long on checking in and reception staff were very friendly, my... More

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johnboySheffield
Sheffield
Senior Contributor
40 reviews
31 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

Stayed for a long romantic weekend here just before Valentine's day. It's nicely positioned close to High Street Kensington (but down a quiet road) and local shops. Room was average for this star hotel - comfortable, quiet and clean. Think we were lucky to get one nearish the lifts - it's a large hotel. It's undergoing refurbishment at the moment... More

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sjiraffen
Posted by a Finn traveller
Oslo, Norway
Senior Reviewer
8 reviews
9 helpful votes
2 of 5 stars Reviewed 13 February 2012 NEW

This hotel is very disappointing. It looks nothing like the pictures in the homepage, the rooms are so small that you can't fit 2 persons and to bags in a standard room. The location is good, so thats why we stayed at the hotel.. I can't speak for the other rooms, but the one we stayed in need a large... More

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Eager1234
2 reviews
1 helpful vote
1 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Hotel should not be open during renovation. No heat in the room. Reported it to unhelpful staff at reception, Eventually got a blow heater. Had very little sleep. Do not stay here. It is a construction site and staff are poorly trained More

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ChrisHesky
Chester, United Kingdom
Reviewer
4 reviews
2 of 5 stars Reviewed 12 February 2012 NEW

The reviewers below paint a fair picture. This is a once fairly decent hotel going through a lot of refurbishment and will presumably look pretty good when complete. Gym was small but adequate. I found the staff to be OK but clearly others didn't. The list of Buts is lengthy. During the works you should expect to be up and... More

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ant l
kent
1 review
1 of 5 stars Reviewed 11 February 2012 NEW

First of all, rooms are tiny and not clean. The key cards do not work most of the time. Staff were rude. Breakfast is poor. The biggest liberty is the 10% service charge they add to the the bill at the end of the stay! This hotel will charge you a service charge if you go to the bar and... More

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maturegappers
Harrogate, United Kingdom
Contributor
13 reviews
5 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

The undergoing major refurbishment didn't really interfere with our 2 night stay, but having booked 10 weeks in advance it didn't account for us having a double room only 6 foot wide, I had to shuffle sideways past the end of the bed! I wouldn't stay here again or recommend it, there are plenty of others in the nice neighbourhood.... More

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Dazzphelan
Navan, Ireland
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

I stayed this week in the Kensington close hotel. Check in was extremely slow with only 3 people working and 9 waiting to be served. The first thing that struck me after check in is the level of construction / renovation works taking place in the hotel. Due to these works I was told that I could have free Wifi... More

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David B
Cambridge, United Kingdom
1 review
1 of 5 stars Reviewed 7 February 2012

COLD! RUDE STAFF! avoid big time! big refurb going should no be open or charging less than a travellodge! ruined my bithday treat! More

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JacquelineW58
Doncaster, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Great location, 2 mins from Tube station and lovely local shops, restaurants and bars. Good reception, and got an upgrade to an executive room. The room was clean and modern, but tiny! Only 2 of us in it and we had to manoeuvre past each other to move around. Goodness only knows how small the basic rooms must be! What... More

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Kensington Close Hotel Also Known As

  • Kensington Close London
  • Hotel Kensington Close
  • Kensington Close Hotel London
  • Kensington Close
Address: Wrights Lane, Kensington, London W8 5SP, England

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