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Thistle Kensington Gardens

4.0 of 5
104 Bayswater Rd, London W2 3HL, England
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Thistle Kensington Gardens
Ranked #160 of 1,081 hotels in London
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493 reviews from our community

Traveller rating
    226
    205
    48
    9
    5
See reviews for
Families
96
 
Couples
190
 
Solo
14
 
Business
72
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed at the Thistle with my 4 year old daughter and partner, upgraded to a corner park view room ( stayed 1 night in a standard room, which was much too small for 3 of us ) well worth the upgrade! lovely views and no noise. Breakfast is worth the 12 pounds (with voucher) simple breakfast but all nicely cooked... More

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Bath
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We have stayed here a couple of times now. January 2012 for about a week and again 22-24 October. January we stayed in interconnecting rooms; October in a family room and we much prefer the family room. It was very spacious. You enter into a sitting area with a couch, that later pulls out to a bed for the kids,... More

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GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
22 May 2013

Thank you for taking the time to post a review. I can assure you that we are always striving to deliver better service at all times and trust that in the last 8 months we have improved our offering. Please accept my apologies that we failed to meet you expectations on your last visit but hope that you will give... More

Newcastle, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I thought the cab driver had dropped me off at a service station! There is a service station in front of the hotel which did actually come in handy to buy bottled water and snacks. The hotel is on the corner of Bayswater Road and Porchester Terrace. Bayswater is a very busy road with lots of traffic. When you enter... More

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Plymouth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2013

The staff were professional, helpful and friendly... Our room was 415, it was clean, well maintained and we faced Hyde Park. It was a standard double, and also had air con or a choice of opening the window. It was a king size bed that could be split into two if we wanted. It was comfortable and clean. The bathroom... More

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GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
20 May 2013

Thank you for taking the time to review Thistle Kensington Garden. I am pleased to hear of your satisfaction with the hotel, not only the team but also the room and breakfast. We look forward to welcoming you back to the hotel next time you visit London. Kind regards Marianne & the team. More

England
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 15 May 2013

We were in London to celebrate my wife's birthday and asked for a room overloking the park. The very helpful ladies on Reception gaved us an upgrade room on the 8th floor with a great view - all the way from Canary Wharf, past The Shard, The London Eye, Ally Pally, Battersea Power Station and The Albert Hall to (through... More

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See 8 more reviews by holiday096 for London
GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
20 May 2013

Thank you for taking the time to review Thistle Kensington Garden. I am pleased to hear that you enjoyed your stay at the hotel and that the team delivered their typical friendly service. Thank you for mentioning Anna by name, we have already congratulated her on this special recognition! We look forward to welcoming you back to the hotel next... More

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 14 May 2013

It was our first trip to London, stayed in this hotel for one night. I really liked the room with huge panoramic window to Kensington Gardens and king size bed! Was not so pleased with restaurant. We were expected something different, food very standard, dessert was too small, tiny! Design is too standard. But in overall we enjoyed our staying.... More

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GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
20 May 2013

Thank you for taking the time to review Thistle Kensington Garden. I am pleased that the team delivered their typical friendly service and that your room was to your satisfaction. Sorry you felt that the restaurant did not live up to your expectations; we launched our new menu on Tuesday, maybe this would be better suited to your taste? We... More

Dubai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013

Stayed here for 1 night and found the experience to be a delight from start to finish. Check in was a real pleasure with the check in staff being very friendly and highly professional. The rooms I think have been re-modelled fairly recently and this has been done to a very high standard. We were given a wonderful room that... More

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GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
20 May 2013

Thank you for taking the time to review Thistle Kensington Garden. I am pleased that you enjoyed your stay with us and were so impressed with our breakfast offering. We look forward to welcoming you back to the hotel next time you are in London. Kind regards Marianne & the team. More

Adamsville, Tennessee
1 review
5 of 5 stars Reviewed 12 May 2013

My daughter and I (40 and 68) spent 8 days at this hotel and I have nothing but good things to say about it. The room was very comfortable (we had a standard double) and clean. It is comparable in size to other European rooms. I would certainly recommend this hotel. The staff was very friendly and professional. We did... More

Was this review helpful? Yes
GM_KGN, Manager at Thistle Kensington Gardens, responded to this review
20 May 2013

Thank you for taking the time to review Thistle Kensington Garden. I am glad that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the future. Kind regards Marianne & the team. More

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 10 May 2013

Our experience with this hotel was not positive and we would not choose to stay here again. We stayed 8 nights in April 2013 Pros • Check in was quick • Great location. Very close to the Queensway and Bayswater tube stations • Lots of shops, ATMS, restaurants and pubs in walking distance • Directly across from Kensington Gardens, so... More

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Newark, Notts
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 30 April 2013

We recently stayed overnight here as part of a London visit deal. The hotel was smaller than others we have stayed in but it was very well appointed and we had a lovely refurbished modern room. We found the staff to be friendly and very helpful. The bar was not overpriced and the breakfast was comprehensive and of a good... More

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See 5 more reviews by SheilaNewark_Notts for London
GMTower, Manager at Thistle Kensington Gardens, responded to this review
3 May 2013

Thank you for taking the time to review Thistle Kensington Garden, I am pleased that overall your experience of the hotel was positive and that the team delivered their typically helpful service levels. Some of ours guests do choose an upgraded executive room to enjoy the additional comfort of a larger room boasting a king sized bed and beautiful views... More

 
 
Thistle Kensington Gardens
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London, England
4.5 of 5 stars 1,810 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Hyde park(27)
  • Tube station(16)
  • Very friendly(7)
  • Great location(4)
  • Bayswater road(3)
  • Royal Albert Hall(3)

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Rd, London W2 3HL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#109 Luxury Hotels in London
#127 Business Hotels in London
#177 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 
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Also Known As:
Thistle Kensington Gardens London
Thistle Kensington Gardens Hotel

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Thistle Kensington Gardens
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