The hotel is in an excellent loaction and when you walk in the recetion area is really modern, although not overly welcoming. We were staying for one night, as my friend had just flown in from Canada. If we had been staying for longer i would of asked to move rooms. The room was very cold, and the heating didnt... More

I hadn't been to the Cumberland for quite some years so was quite shocked when I walked into the lobby. Gone was the traditional styles, now replaced by highly contemporary imagery. The rooms were very good and it is obvious the Management of the hotel are making a huge effort to place the Hotel at the luxury end of the... More

Just back from a 1 night stay in this hotel. This is a much bigger hotel than I realised, with 8 Floors and many business people using it during the week. So try and get a weekend offer. Location is big plus as it's near to Marble Arch Tube and Oxford Street shops. On first impressions when entering the Hotel... More

Just returned from a 2 night stay at this hotel with friends and have to say we very dissapointed. We ended up having 3 different rooms over the 2 nights and our friends had 2 rooms. Granted it was a cold weekend but clearly the hotel heating struggled clearly to cope. Our first room had such draft coming from the... More

I have stayed at (and reviewed) this hotel before. This time I took Mrs A, and two married family friends. We went for a London weekend, including going to see The Lion King at the Lyceum theatre. The Cumberland is in a very good location, just a few yards from Oxford Street, and next to Marble Arch (and the tube... More

I've wanted to go to London for quite some time now with my partner. I was thinking on sightseeing while she wanted to throw in a bit of shopping too! Having not been to London for a long time i didnt know where to stay? Thankfully my choice didnt let me down! A tube stop directly under the Hotel. The... More

My husband and I stayed here for a 3 night weekend break. I got a great price for the 3 nights - £270 - through lastminute.com, where the hotel was listed as a top secret hotel. The location is ideal, right beside Marble Arch (and the tube station) at the West end of Oxford Street. No complaints at all about... More

I stayed at the Cumberland just before Christmas 2011 and got a great price booking directly through their site. The hotel is grand and the foyer gives a great 1st impression. My room was comfortable, clean and larger than I had expected for a London hotel room. Situated just off of Oxford Street I had been worried about the noise... More

I had booked 4 nights in an executive room, paying considerably more for the upgrade to executive. I was incredibly disappointed on so many levels with this hotel... and given the other options available in London, I would definitely not recommend the Cumberland. My main issues: -Internet which was supposedly free in executive rooms never seemed to work - staff... More