Perfect location to visit the city of london and excellent service! compliments More

Beautiful hotel. Room although quite small for a King room was beautifully furnished, very well maintained and very comfortable. The staff were excellent, they rang the room after we checked in to see if we were happy with the room and needed anything else. Food was 100% best Breakfast at a hotel I have ever eaten. And a lovely front... More

The staff were curtious, helpful and welcoming. The room was clean and quiet. More

Myself and 3 friends stayed for 3 nights at beginning of December had a great time food was very good staff were so helpful it was so good have booked it again for my daughter as a birthday trip More

My first time at the Rubens and I was immediately struck by how helpful the staff were. The room, although not huge, was beautifully clean and all fabrics and finishes really well maintained. The bed was extremely comfortable - all in all a really pleasant stay. More

We found the hotel to be very comfortable and the staff excellent, helpful and polite. We had a double room and which was a good size with a very large, comfortable bed. The bathroom was modern with a great shower. Location is good, very near Buckingham Palace and Victoria Station and within walking distance (15-20 mins) of Big Ben and... More

We have been regular visitors to this Hotel over the past 25 years and on each occasion we have received excellent friendly service, great food and comfortable accomodation. We visited recently just for one night on our way to Gatwick and as usual nothing was too much trouble for the staff. We were given a lovely quiet room as requested... More

I have stayed in this hotel on two occasions during the last 6 months, once in October 2011 and then again in December 2011. Both were on business and as a single female traveller. I have to say I love this hotel and it will always be my first choice when staying in Victoria. My first stay was for 2... More

Great nice hotel. Good nice staff & helpful. The rooms were incredibly small. I had a briefcase & one medium bag 40 pounds. The room had no where to put my luggage I had to use bathroom space. I had a hard time even figuring out how the got the bed in the room it was soo small. Must admit... More