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Kensington Townhouse London

4.0 of 5
32-36 Hogarth Road | Earl's Court, London SW5 0PU, England (Formerly Hogarth Hotel London Kensington)
Hotel amenities
Ranked #813 of 1,067 hotels in London
2.5 of 5 stars 277 Reviews
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277 reviews from our community

What travellers say about this hotel
  • Sister hotel(8)
  • Very small(6)
  • Court tube station(6)
  • Double room(5)
  • Best Western(5)
  • Free internet(3)
  • HOT WATER(3)
Traveller rating
    17
    70
    47
    64
    79
Only show reviews for Family (8) | Couples (78) | Business (40)
Date Rating
bild_11
Rimini, Italy
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 18 January 2012

We were arrived in this hotel at midnight and there is not room for us it is incredible, we were very tired and the call a taxi to went in other hotel. When i return at home with my surprise i note that they charged me 2 time the hotel room.the are thiefs i wait yet refund, I dont raccomand... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
7 February 2012

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the great inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience.... More

Clare J
Birmingham, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I booked a double superior deluxe via the net thinking what a good deal.We arrived to be taken to the lower ground floor where we found the underground was by our windows,there was only half a shower door,no light covers in the bathroom,curtains that didnt fit and god only knows what was on the carpert!!.The hotel was fully booked so... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
7 February 2012

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

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Giovanni C
London, United Kingdom
1 review
2 of 5 stars Reviewed 3 January 2012

The first impression is the hotel is very little. The room was not bad, is enoght great, but is resetted summary. No 4 star facilities. The bed is uncomfortable, the breakfast is in another structure in the opposite side of the road, very bad if it's rainy. The staff is nothing of special, not very helpfull and they pretend not... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
7 February 2012

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

Tomknight11
Hereford, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 January 2012

I checked in here for new years, on seeing the room was not impressed. Had a crack in the window and a socket was hanging off the wall so requested to be moved. Once moved was next to a train line and a chimney of some kind, so requested to be moved again and was meant to be a superior... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
7 February 2012

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

Hopeful B
Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed 20 December 2011

We booked a "Superior Deluxe Double" at the Kensington Townhouse via lastminute.com. When we arrived it was documented we had 2 double rooms booked, after explaining that I had in fact booked 1 "Superior Deluxe Double" they amended their details, saying something to do with the server had occured. The room we were offered was in no way "Superior" or... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
7 February 2012

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

JenniferG123
London, United Kingdom
1 review
1 of 5 stars Reviewed 7 December 2011

I stayed there last night and can only describe it as terrible. I was meant to stay in the Shaftsbury Kensington across the road but they'd had 'server issues' and they were fully booked. They tried to move me to their sister hotel in Paddington but I had booked that hotel as I was attending a function near there so... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
12 December 2011

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

tottyfod
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 7 December 2011

Stayed here twice now and will do again. Lots of negative reviews here so maybe I got lucky with my rooms? Last week I had a front-facing single room on 1st floor which had a little road noise but nothing too bad - there's not much traffic on Hogarth St. This week is was again a single room but at... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
12 December 2011

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel London for your recent visit to London. We appreciate your comments and feel very proud that the team at the Kensington Townhouse Hotel London was able to meet your expectations and that you loved the hotel. We look forward to welcoming you back at the Kensington Townhouse Hotel London. Thank... More

Amelia L
London, United Kingdom
1 review
1 of 5 stars Reviewed 23 November 2011

Bed bugs, bad customer service, tiny rooms, broken tv's, lights, shower fixtures and cracked bathroom tiles, and I could go on. Unfortunately I have stayed in this hotel a few times and everytime their was something to complain about. It has a serious bed bug probem so my suggestion if your staying here bring your on duvet sheet and sleep... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
5 December 2011

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

dgledhillLondon
London
2 reviews
10 helpful votes
4 of 5 stars Reviewed 23 November 2011
3
people found this review helpful

I just don't get the reviews of this hotel - I have stayed all over London as I work out of London 3 days a week sometimes and I think it is awesome - originally someone else booked this hotel for me because it was inexpensive - which worried me. Then I looked at the reviews and worried some more.... More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
5 December 2011

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel London for your recent visit to London. We appreciate your comments and feel very proud that the team at the Kensington Townhouse Hotel London was able to meet your expectations and that you loved the hotel. We look forward to welcoming you back at the Kensington Townhouse Hotel London .... More

ueno18
tokyo
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 21 November 2011

Bed bugs, cannot place one suitcase, internet never working, ridiculous bathroom Only positive point it is near Earls Court station! More

Was this review helpful? Yes
ASehgal, Front Office Manager at Kensington Townhouse London, responded to this review
5 December 2011

Dear Guest, Thank you for choosing the Kensington Townhouse Hotel for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely and profusely apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@bestwesternpremiershaftesbury.com as per your earliest convenience. Once... More

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Kensington Townhouse London Also Known As

  • Kensington Townhouse Hotel London
  • Hogarth Hotel
  • London Kensington Townhouse Hotel
  • Hogarth Hotel London
Address: 32-36 Hogarth Road | Earl's Court, London SW5 0PU, England (Formerly Hogarth Hotel London Kensington)

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Kensington Townhouse London
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