Our welcome by Everton when we arrived was enthusiastic and warm. It felt like he couldn't do enough for us. This theme continued throughout the weekend with all staff being really helpful, it felt like they genuinely wanted us to have a great time and that they truly cared that we did. I have not experienced customer service like this...
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Myself and my fiance stayed here in january and were sorely dissapointed. It cost over £270 for three nights, the room was tiny, had stains on the walls an the sink was slow to drain. It was sooo cold and the shower leaked everywer! Most of the staff wer very pleasant but unfortunatly theres was one rude receptionist who annoyed...
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We too are disappointed that you did not enjoy your stay here at Premier Inn, London Tower Bridge. Our staff aims to make every guest feel comfortable and at ease, and it is unfortunate we did not achieve this while you were with us.
We have taken your complaints very seriously, and will make our best effort to ensure these...
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I think this is the first time I have stayed in a Premier Inn but it won't be my last. From the moment we walked in we were met by staff that were most helpful. Check in was quick and efficient. The room was just what we needed for our short stay. I must say that every member of staff...
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I'd like to say a big thank you on behalf of the entire team for your excellent review of our hotel. We are very happy to see that you had a great time here with us.
We aim to make every stay a good one and it is so nice to hear our guests recognition of this.
We look forward...
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Stayed here for a short city break with my wife. Lovely welcome and quick check in process, used the new touch screen check in service which was very easy to use. Room was very good, Premier Inn standard decor, clean, tidy and of a good size. Bathroom was well maintained and clean. Only ate here for breakfast but WOW what...
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Thank you for your superb review of your stay here with us! We are glad to have made your time here comfortable and worthwhile.
We look forward to seeing you "WOW" our Premier Breakfast again!
Many thanks,
Naomi.
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Well what can I say ...!!
Premier Inn proved faultless again . We arrived 4hrs earlier than check in to check JUST our bags in so we didnt have to worry about dragging our case around London with us all day , the meeter's and greeter's were fantastic "Fiona" who was on the desk up on arrival went that extra...
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On behalf of our team here at Premier Inn, London Tower Bridge I'd like to say a big thank you for your fantastic review of our hotel. We are pleased that we could make your stay so enjoyable and very much look forward to having you with us again.
We really value going that extra mile to put smiles on...
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We stayed for one night after going to the theatre, from the second we entered the building we felt very well cared for, the staff greeted us pleasantly and made us feel that they had our best interests at heart, we were shown our rooms which were clean and tidy, with good faclities and unusually the bed was very comfortable,...
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We are so happy to know that you felt right at home here with us. We make it a goal to make your stay as comfortable as possible, and the team and I are thrilled to have acheived this.
Thank you for taking the time to give us this excellent review, and we do hope to see you very soon....
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My husband and I stayed here for one night in order to attend a birthday party at a nearby venue. Checking in and out were smooth, efficient and friendly. The room was a very good size and there was plenty of storage space. We were impressed with how quiet it was and we had the best night's sleep we'd had...
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I'd like to thank you on behalf of our entire front of house team for your wonderful review of our hotel. We are glad that you were very comfortable here, and are happy to have made your stay enjoyable.
We will take the niggles into consideration and do our best to make sure your second stay turns out even better...
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Stayed here on a Saturday night, it was clean, tidy and warm, staff were friendly and knowledgable, free 1/2hr Wifi, very close to a Wetherspoons pub and very close to Tower Hill Tube Station.
I would definitely recommend this Premier Inn and would definitely stay again.
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What a fantastic review and for that I would like to thank you. We take pride in our professional yet friendly team therefore, I was most happy to hear of your kind comments regarding the service you received.
I will be sure to pass on your comments to the team as they continue to deliver on our guest promise, “A...
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Smiles greeted you everywhere in this excellent, hotel with a very good breakfast.
I have not stayed in a hotel where nothing is a problem and is always greeted with a smile.
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Thank you so much for your wonderful feedback regarding the team and their customer service delivery and I am very happy you enjoyed our breakfast offering.
Again, many thanks for your kind words and hope we have the opportunity in welcoming you and your friends back to Premier Inn, London Tower Bridge.
Warm regards,
Ryan
Operations Manager
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I paid £60 for the room and was really pleased with the room. Staff were very friendly on arrival. The room was huge with a large desk and chez long in it (we were in and end room so I don't know if that meant we got a particularly large room). The bathroom was very clean too. Overall, a really...
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Thank you for taking the time in reviewing your stay. I am thrilled that you found the team as how you have described and the room very clean.
I am very happy you found us to very good and would stay again; we look forward in welcoming you back on your next visit.
Many thanks,
Ryan
Operations Manager
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