The staff are great, but it's the little things that annoy. For instance - almost everything on the breakfast buffet that should have been hot, was cold - at 7.15AM. So there's no excuse. And shampoo and shower gel weren't replaced on my second day. Really irritating. You pay as much for day two as day one, so the service... More

I was there for 4 days with my father in the beginning of May. Let's cut to the chase. The hotel is good. Not spectacular nor poor. Very british design. We stayed in a double bedroom on the first floor, backyard view. I think our room was the only one with a balcony - which wasn't very useful as the... More

The Grange White Hall Hotel is around the corner from the British Museum, less than a five minute walk to one of the greatest museums in the world! It's about a twelve minute walk to St. Pancras train station. The closest underground station is Russell Square, about a six minute walk away. The hotel is very pretty. On the ground... More

I booked the Grange Tower Bridge Hotel last year and was very impressed to I booked Whitehall thinking it would be just as good. The room was tiny and next to the lift shaft. You couldn't even really walk around the room and there was no fridge or mini bar. At check in the staff were rude and unhelpful too.... More

What should have been a great stay was spoilt by lack of attention to detail and room design. The reception was good and we were given lots of help with how things worked in the Hotel and shown to our room. We were in a hurry to be out and about but I noticed there was no kettle which I... More

Hotel was well presented even if room a little small, only stayed one night so not a problem. Great central location close to a number of Tube stations. Easy walking distant of pubs, restaurants. Room was well presented and clean. En suite was small but clean and well laid out. Staff where very helpful.

Our room on the lower ground floor was next to the lift shaft and the lift creaked and groaned up and down all night. The bed was 4 foot wide, one side of it was against the wall and it sagged seriously in the middle. It was obviously intended as a single room because there was only one glass and... More

We had a deak on this hotek but I would never pay full price. The hotel looks very grand and the rooms are well presented. However our room was in the lower ground floor and our window looked out onto a wall and to the side was a door to what we think was the kitchen so had to have... More

We stayed here for one night, arriving at 01.30 following a late arriving train. The receptionist was friendly and efficient, sorting out the check in quickly so that we could get to bed. The room itself was nicely decorated and, despite being modern, retained some of the period features of the building. The bed was very comfortable and we both... More