This was my second stay, staff very friendly and toilets are clean. However, carpets need to be changed. I saw four rooms and in each one carpets had many stains. Staff at breakfast seem to be indifferent and slow. However, for the money, in central London its okay. More

My wife, myself and our 2 young children stayed on several occassions in the family room. Great Location (Chelsea), friendly service. More

upon arrial had given us a double bed, we had requested twin. the double bed room was in the dungeon and stunk of mildew and mould. they moved us to the 3rd floor, we were thinking upgrade, but no.it was a box and you literally had to squeeze yourself into the bathroom and minouvre around the sink to get to... More

My wife and I had the dubious honor of visiting this establishment. We had an opportunity of transferring rooms though uppgrades until we were given the "best room in the hotel" ,room number 25. Unless you have a particular fondness of milldew I would advise you to stay away from this hotel. In the three rooms we lived in, none... More

Spent one night in this hotel in November 2011. Room was very small and carpet very stained. Constant smell of damp. No hot water, shower not working properly. Taps and plug holes rusty. Reception supposed to be manned 24 hours but every time we went down, there was nobody there. So called continental breakfast was a few packets of cereal... More

Stayed in quadruple room on ground floor, it stank of damp, the ceiling was stained from a leak from upstairs room. Carpet disgusting, curtains not hooked up properly, net curtains black (should have been White) drawer had not been emptied from previous visitor - still had rubbish in. Bathroom floor tiles cracked, remote control for tv missing and had to... More

The family room at the Abcone is incredibly large by London standards. It is also clean with a modern and well equipped bathroom. As side note, a travel companion of ours stayed in a single room and it was only about big enough to fit the single bed that it contained. However, it was clean and the bed was comfortable... More

Having read the bad reviews, i was prepared. The triple room was quite spacious with a window facing the coutyard conservatory. It was quiet at night and it is close to the tube station. There are some nice restaurants in the vicinity and a large grocery store. Staff was friendly and as we arrived very early, we were glad to... More

We were very pleased with this comfortable hotel which is located just a short walk from Hyde Park. The staff were friendly and helpful; the room was larger than other hotels we had encountered in Europe, but still quite small. The footboard of the bed came to within five inches of the wall, making it difficult to reach the far... More