Stayed there 2 nights in January 2013, room was small but clean and I have nothing to complain about my stay there. Had to leave early in the morning and the girl at the reception ran behind and got me a bit of breakfast which was very nice of her. Good location and good value.

The hotel was in a good location and is well maintained. We paid extra to have a king room which was thankfully more spacious and comfortable than the 'mini' room we experienced during a previous stay. However, as per other reviews, the room was exceptionally warm and could not be cooled to a comfortable temperature. Also the temperature of the... More

A comfort hotel in London, near Gloucester Road Underground Station. The room is small for a mercure standard, it is almost an Ibis size, but is comfortable. Guest service personnel are very kind! perfect! I would probably stay again in this hotel in a future trip, and I do recommend it for my friends.

The hotel's location is superb which is its top selling point. There are many fine restaurants, museums within walking distance. We upgraded to a king bed room which was fine - a very clever use of space. The hotel clerks, the breakfast help all did their best to make our 4-night stay comfortable. The hotel also has free wi fi... More

..although cleverly described as NOT the busy Cromwell Road (aka the A4), it is really. That said I enjoyed my stay as the room was comforable and clean. Stay was spoiled by the attitude of the checkout staff. Surprisingly chippy and bad tempered. So much so that I shall avoid this hotel in future. Life is to short to engage... More

The smallest double room I have ever stayed in. You have to turn sideways to pass the bed and I have a double room to myself. No space at all with only one lift for 6 floors We will never use this company again for our staff. Breakfast only ok dried bacon and greasy eggs Don't bother

The hotel is ideally located near Earl's Court and Gloucester Road stations. There's also the bus 74 stopping nearby. The room was of a decent size for London, with good beds, tea and coffee but also complimentary soft drinks (but no glasses and the fridge is not re-filled each day). The small fridge can also be used to store your... More

I had a really tiny room and the shoe hotel had a dolls house feel about it. Tatty and staff not particularly attentive. Did not eat at the hotel just a place to sleep then get up and go. Beware the hotels chosen taxi firm. I took a black cab to get to the hotel and the hotels chosen supplier... More

The Mercure London Kensington is ideally located just outside central London: 5 to 10 minutes walk from the High Street, Kensington and Kensington Gardens; 5 minutes walk from the Natural History Museum and the V & A Museum; 10 to 15 minutes walk from Harrods; and only 5 minutes walk from the Earls Court, Kensington and Gloucester tube stations. It... More