The single room had a double bed and was quite pleasant. This is a budget hotel so some of the fixtures are old, but everything worked. The room was clean enough and there's room for storage and a desk. The breakfast was good, with excellent service. You have to pay for the Wi-Fi, which I didn't do because of nearby... More

Looked at other reviews of the Hotel Lily,so here is my review. We found that the room we stayed in was okay(room 127). It was small, but there bedside tables, and a good size wardrobe. Bed was comfortable, only problem in the room was the double glazing. The window should be replaced, as there was a little draft coming in,... More

Where do you start when trying to describe this hotel. The rooms are ridiculously small for two people. There's nowhere for bags at all. We had to put the chair in the wardrobe to make room for one bag on the floor. The bathroom is very small. Maybe thats why they only supply two bath towels and no bath mat... More

The reception area of this hotel is deceiving. It looks much classier than the rest of the hotel. The rooms are tiny, even by European standards. We supposedly had a nonsmoking room, but it reeked of smoke. The bathroom was not very good either-there was a big rip in the side of the bathtub causing it to leak water whenever... More

Just returned from the hotel lily booked through superbreak. We got a fantastic deal and it was worth what we paid as london was busy with it being the bank holiday and the champions league final but it certainly was not worth £1000 for 2 nights as advertised the week before we went!! Hotel looks lovely in reception area but... More

We only dealt with the receptionists and they were extremely rude, particularly the men in the morning. We were short one towel (two friends sharing in a twin room and only 1 towel supplied) and called down to reception only to be barked at on the phone that they could not deliver the towel. When I went down in person... More

I just stayed at this hotel and was really worried because of all the reviews but from my experience it was perfect for a small get away, It is a nice clean hotel good breakfast and really well situated if u want to be in London,good staff very helpful.

I had stayed in this hotel 3 times and it is one of the best hotel in Chelsea kensington area at that price . The tube station is 2 mins away and Gatwick airport pick up also 100metres away from hotel. Nice rooms / healthy breakfast/ great location and good staff . It is certainly value for money what you... More

Our Hotel Lilly experience was horrible. We arrived in the morning and the staff had us wait for 40 minutes before check in because they could not find our reservation, although we showed them our print out version. When they finally found our reservation, we went to our rooms and the rooms are very small. The sheets were stained and... More