We had high hopes for a lovely stay at the Westland as it was recommended by Rick Steves. The email exchange to book a room was very friendly as well. There was not a lot of rooms available and the last email exchange had us booked in as a double for the first night, a single (we would flip a... More

We suffered 2 days without hot showers, with hotel staff making excuses about the hotel being full. Wi-Fi only available through expensive plans, we had to sit on the balcony and scam the free Wi-Fi from the hotel next door. They moved us to another room and we finally had hot water. No AC, so it was quite muggy a... More

Stayed here in June for 1 night on a business trip. The room was dirty, as was my colleagues, and the bathroom was dreadful. The toliet seat was broken and dirt had gotten into the crack, it was gross. The bedding, thankfully, appeared clean. Breakfast was good, and all cooked to order. I wouldn't stay here again, as there are... More

My family and I stayed at the Westland Hotel recently on a family vacation. We were very disappointed with the Westland Hotel. The beds in the rooms were very, very hard and uncomfortable. We probably would have been more comfortable sleeping on the floor. The comforters were very old and had stains on them. We did not have hot water... More

From the other reviews it looks like it is hit or miss with this hotel. The location is excellent -- right across from Hyde Park and Kensington Palace and very close to the tube. Our welcome was cool, wi fi cost extra and the continental breakfast only included tea/coffee, juice, toast and jam. Our room was clean but in poor... More

We arrived Thursady night very late, after roaming around for 45 minutes TRYING to locate the hotel I had booked and finding it locked up tight for the night! The staff at the Westland were very understanding and nice and found us a room for that night and the next two nights! The English Breakfast that came with the room... More

The family-run hotel owners were friendly & helpful. We were fortunate to have an up-graded room located downstairs --- very quiet! The size of the room was adequate. The location was in good proximity to the underground tubes, The Nottinghill neighborhood & Portobello Road. Breakfast service was excellent. I would not mind coming back again. More

Stayed 2 nights in a Deluxe Twin Room @155pounds/night, the room is spacious, well-a-quite-old-fashion, yellowish everywhere may be it just the decor, the clearness is OK, has to say a bit wear-out every bit. the TV is good though. Breakfast is OK, Staff are nice, but I left a big laundry bag to receipt for same day laundry, they returned... More

Had booked this hotel several weeks earlier through booking.com . It was far from inexpensive at £133 for one night . The money was taken by the hotel at the time of booking . On arrival at the hotel , I was asked for the credit card used with the booking . For some reason , they wanted to cancel... More