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St. Ermin's Hotel

4.0 of 5
2 Caxton Street | Westminster, London SW1H 0QW, England
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Ranked #26 of 1,067 hotels in London
4.5 of 5 stars 414 Reviews
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414 reviews from our community

What travellers say about this hotel
  • James park(18)
  • Buckingham palace(9)
  • Great location(9)
  • Victoria station(6)
  • Very good(6)
  • New Scotland Yard(6)
  • Double room(5)
  • Air conditioning(4)
  • Clean and tidy(4)
  • Jolly st ermin(3)
Traveller rating
    281
    102
    25
    4
    2
Only show reviews for Family (107) | Couples (146) | Business (58)
Date Rating
CaptainTomSol
Molde, Norway
Reviewer
5 reviews
4 of 5 stars Reviewed 14 February 2012 NEW

The Happy Ermin is a hotel with long traditions and great atmosphere. Great food, but a bit steep on the prices. Helpful consierge desk and friendly staff. Rooms a bit on the small side but with fantastic beds. Central location to all shopping and resturants. More

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Mandy N
Bristol, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 13 February 2012 NEW

I stayed at this hotel with my girlfriends for a weekend in London. The entrance to the hotel itself is very impressive and inviting. We had a family room which was very spacious and consisted of 2 bathrooms (extra bonus). The decor was beautiful and clean too, the bar is very modern chic and has a cosy feel to it.... More

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lilly57
Hampshire
Senior Reviewer
6 reviews
25 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

I stay in quite a few London hotels throughout the year, mostly for pleasure, sometimes for business. I chose this hotel due to the good Trip advisor reviews and we were not disappointed. A short walk from St. James Park tube station, what a lovely surprise when you turn the corner and get your first view of the hotel, pretty... More

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Elineof
Oslo, Norway
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012 NEW

I stayed one night at st Ermin's on a business/pleasure trip and needed a nice hotel close to Victoria Station. The hotel staff were really helpful and made the stay a good one. All looked brand new and the room was nice, practical and quiet! I slept really well. The lobby is fantastic and the service there was great too.... More

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Frank W
Littlehampton
1 review
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
2
people found this review helpful

I booked St Ermin's for a weekend with friends after staying there on business in Dec'11. The staff were just as good the second time around, as was the service and the rooms. The reception staff were friendly and business like on check-in, answering any questions and just as importantly on check-out. The guys on the door were friendly and... More

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Foodievalletta
Malta
Contributor
15 reviews
30 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

We usually stay in the Trafalgar square area for shopping in Regents Street and Oxford street, but we wanted a change of venue and stayed at the St. Ermins Hotel. We found it a little bit to far from the shopping areas althought there is the underground right behind the hotel. It is close to St.James Park and Buckingham Palace.... More

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Douglas McHugh, General Manager at St. Ermin's Hotel, responded to this review
10 February 2012

DearSir, I am sorry to hear that the room you were allocated did not meet your expectations; please allow me to express my sincerest apologies. We do have a number of different room types and sizes and if you were to visit again may I suggest you try one of our large executive rooms, or perhaps one of our luxury... More

travelerekb
Connecticut
2 reviews
3 of 5 stars Reviewed 8 February 2012 NEW

Stayed at St Ermins for two nights. When we arrived the reservation was wrong, we needed two beds instead of one queen. They said I could make the change but there would be a 30 pound per day charge. A bit frustrated but I agreed to the change, they then told me there would be an Internet fee for each... More

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Douglas McHugh, General Manager at St. Ermin's Hotel, responded to this review
10 February 2012

Dear Sir, We welcome all reviews and comments as it is by listening to our guests that we may improve upon service. It saddens me to read that your stay was marred by an incorrect reservation and I can understand your frustration, please allow me express my apologies. My front office team are renowned for their friendliness and hospitality and... More

CTScotland91
Scotland
1 review
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

We booked St Ermins based on trip advisor's excellent reviews and we were not disappointed. Really impressed! It was our son's 21st birthday and first visit to London and we wanted and got something special.Beautiful hotel inside and out, very friendly and helpful staff. We had a large family room with king size and queen size beds and day couch,... More

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LP21_12
Doncaster, England, United Kingdom
1 review
5 of 5 stars Reviewed 8 February 2012 NEW

I only stayed at St. Ermin's hotel for one night last month but I would definitely love to stay there again next time i'm in London. All of the staff were so friendly and helpful which I think makes a hotel special, especially the lovely doorman as we arrived and left - a real character! The room was lovely and... More

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Tim W
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 8 February 2012 NEW

This 4 star Victorian period hotel is a must for stay's in London. Very well positioned in St James London and nicely renovated by the new owners. The Underground is two minute walk away and a great cobble stoned street that has markets with great coffee and very well priced fruits and pastries. The breakfast is fantastic and the hotel... More

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St. Ermin's Hotel Also Known As

  • Jolly St Ermins Hotel
  • Jolly St Ermins London
  • Jolly St Ermins
Address: 2 Caxton Street | Westminster, London SW1H 0QW, England

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