The hotel is ok for the price and the staff is very polite. Breakfast is average. My room was very small and very hot. WIFI didn't work, but all the neighbours have unrestricted wifi. Great location. More

I was staying 4 nights in this hotel as I was for work in London. Wifi was not in my room, and the staff put me in another room, where I had wifi now and then (despite their ad that there is free wifi all over the hotel). Room was not clean: I looked into a broken showerhead with layers... More

I previously stayed at a hotel in London where my room was literally the size of a closet. So I wasn't expecting much when I checked into My Place. Well I was pleasantly surprised as my room was literally the size of an attic. I stayed here for a week with a friend and the room was adequate with a... More

This was my second stay at My Place Hotel and I have to say that the service and standard of the rooms that I stayed in on both occasions was absolutely great! The location is perfect and just a few seconds away from the underground. There are stacks of restaurants with different cusines near the hotel. I will definitely be... More

It was planned to stay four nights, but we left after two nights. Run down hotel, very small room, the staff seemed a bit overwhelmed, rates are overpriced. The Holiday Inn Express one km away is 200% better. More

Staff on front desk helpful, room not ready for 2.45 check in, but after a massive whinge we were upgraded to another room. Upgraded makes it sound like a nicer room, but the carpets were filthy, the bath was dirty, the water took aged to heat up and there was no matress protector on the bed.... The waiting staff for... More

The hotel was better than I expected based on some of the past reviews. The hotel is located in Earls Court and an easy walk even with luggage from the Earls Court station. The train goes directly from the airport to that stop. They used to have an elevator that took you directly from the line to the exit (2... More

First impression was that the reception staff were polite (& attractive!). The room was small but functional, slightly better than I expected from other reviews, probably because I booked through a travel agent. But just so you know, at the time I stayed a room opposite from mine was being redecorated. When I enquired about this, I was informed that... More

Seriously, stay away if you really want three stars. My fiancé and I have been on European holiday staying at mostly 3 star hotels for over two weeks now. This place is by far the worst we have seen. The carpet is paper thin and visibly stained and discolored. In fact it's barely attached to the floor. The walls are... More