Crowne Plaza London - St. James - Hotel Reviews, Deals - London, England

Address: 45 - 51 Buckingham Gate, London SW1E 6AF, England

Phone Number:

Region: United Kingdom > England > London > Victoria

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access

Hotel Style:

#68 Romantic Hotels in London

#89 Luxury Hotels in London

#110 Business Hotels in London

#132 Family Hotels in London

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: We look forward to welcoming you to Crowne Plaza London-St James, a traditional deluxe four star hotel in central London. Close to Buckingham Palace, The Houses of Parliament, the London Eye and Victoria Station, the hotel couldn't be better positioned for your business and leisure needs. This central London four star deluxe hotel offers supremely comfortable accommodation, excellent service and high speed internet access. You'll be spoilt for choice for somewhere to eat at the Crowne Plaza London-St James. The hotel boasts three excellent restaurants, including the Michelin-starred restaurant Quilon serving South-west coastal Indian cuisine, Bistro 51 serving a selection of international cuisines and Bank Westminster which serves classic British fare with a modern twist. This summer enjoy an al fresco dining experience at the Courtyard at 51, London's most secret hidden gem.Spa at 51 is the in-house spa and fitness centre. Unwind with a luxurious Anne Sémonin face or body treatment. The original pioneer of the 'a la carte' spa concept, Anne Sémonin has designed a bespoke treatment menu, fully trained all staff, and provided products and signature finishing touches to the Spa at 51. Alternatively, submit to the rigorous demands of a personal trainer. The Spa at 51 exclusively hosts Osmium for men - a natural grooming range developed especially for men. Afterwards, walk through our beautiful, award-winning, courtyard garden, surrounded by the Victorian buildings of the Crowne Plaza London St James. A peaceful oasis in the centre of London. ... more less

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Also Known As:: Crowne Plaza London - St. James Hotel London; Crowne Plaza London - St. James Hotel; Crowne Plaza London; London Crowne Plaza

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1,584 reviews from our community

See which rooms travellers prefer - 282 traveller tips

EllenCheltenham

Cheltenham, United Kingdom

Senior Contributor

37 reviews

10 hotel reviews

Reviews in 20 cities

14 helpful votes

“Excellent Hotel”

Reviewed 23 May 2013 NEW

We came back again for my birthday. After being pleased last time, we returned after the hotel manager made contact with us to say thank you for my last TripAdvisor review. He had seen that we had been pleased with the room and so made sure that we got the same one again. It was once again, clean, great size... More

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EllenCheltenham has 1 more review of Crowne Plaza London - St. James

“New wing MUCH better than old one”

Reviewed 12 November 2012

Dear EllenCheltenham, Thank you for completing a second review for the hotel, it was great to see you returning again to the hotel. I was delighted to read that you enjoyed this stay as much as your last stay. Sorry to read about the 'bin issue' in the room. I have checked the room and there is a bin in... More

Kevin M

Harrogate

21 reviews

8 hotel reviews

Reviews in 10 cities

20 helpful votes

“Well positioned but pricey”

We wanted a hotel near Buckingham Palace, so this was ideally positioned even if expensive at £378 for one night in a twin room without breakfast. The welcome was friendly and the room was ready half an hour before the 2pm checkin time, which was helpful. The room was fine, if a little tired and the back of the bathroom... More

See 4 more reviews by Kevin M for London

Dear Kevin M, Thank you for your review for your recent stay. I was disappointed that apart from your frustration with the high price of the room, I was more concerned that there were issues in the room and your were not satisfied with this. I hope to establish the room that you stayed in and address the issues that... More

MandyJane

Miami

47 reviews

Reviews in 12 cities

45 helpful votes

“Elegant home away from home”

Reviewed 22 May 2013 NEW

Friendly staff all over. Travelled on my own and felt very safe. Room spacious and clean. Huge bathroom. Breakfast buffet was full of everything anyone could need. Watched a movie and there were good choices there. Very nice experience when I left my ipad there after checking out... I called the hotel from the taxi 3 minutes after leaving the... More

Dear MandyJane, Thank you for your review for your stay with us in April 2013. We were all delighted to read that you had a great stay and you very much felt at home throughout your stay. I am pleased you liked the room allocated for you and very happy that we were able to re-unite you with your ipad... More

Keith11

Stockport, UK

20 hotel reviews

Reviews in 18 cities

7 helpful votes

“Loved it!”

Reviewed 22 May 2013 NEW via mobile

Stayed for our Silver Wedding for two nights. The room was excellent, clean modern and good quality facilities. The staff are very helpful and friendly. The location is ideal for exploring London being minutes from Buckingham Palace. Lovely strolling back from the West End down The Mall. The breakfast room was a bit small and cluttered and the buffet breakfast... More

Dear Keith11, Thank you for your review of your recent stay to celebrate your silver wedding anniversary. We are all delighted to read that you both enjoyed the stay and we were able to make this a memorable experience for you both. I will review the breakfast room for this stay, as I know the hotel was very busy as... More

Julian A

Plymouth, United Kingdom

32 reviews

13 hotel reviews

Reviews in 19 cities

10 helpful votes

“Beautiful room and hotel but limited breakfast”

Reviewed 21 May 2013 NEW

The Crowne Plaza St James is an excellent hotel and I was lucky enough to have a refurbished executive room. This was lovely although a tiny TV screen. Having found an old corridor when trying to find ice I would not want to stay in a unrefurbished room. The restaurant was very nice although not cheap. The breakfast compared to... More

See 4 more reviews by Julian A for London

Dear Julian A, Thank you for your review for your recent stay with us. The team and I were delighted to read that overall you were very happy with your stay and that you would consider returning again to the hotel in the future. We will review the breakfast service and a delay of this length is unacceptable and will... More

MHirko

Long Island, New York

40 reviews

15 hotel reviews

“Service, Service, Service...”

My wife and I chose the Crowne Plaza London - St. James for a holiday break in London based upon the reviews from TripAdvisor and we were not disappointed. From the moment we stepped out of our taxi, to the check-in, our fantastic room (very spacious and VERY clean), to the restaurant…we were treated like royalty. We highly recommend this... More

See 7 more reviews by MHirko for London

Dear MHirko, Thank you, Thank you, Thank you for this excellent review of your recent stay with us. I am pleased that we lived up to and exceeded your expectations regarding the service delivery and this was also enhanced by your enjoyment of the room assigned to you. Thank you again for your review, we hope to have an opportunity... More

shershon

Boston, Massachusetts

Reviewer

3 reviews

Reviews in 3 cities

“Lovely stay”

Reviewed 20 May 2013 NEW

Hats off to the staff. Really go above and beyond. Large, clean comfortable room. Location cannot be improved on. Don't understand the grubby comments. No, this hotel is not new, but hardly grubby. I don't spend my vacations on all fours looking for evidence but i do get grossed out quite easily. The hallways are older but thankfully not sleeping... More

Dear shershon, Thank you for your review and for your feedback on your stay. We were pleased that you enjoyed your stay with us and I hope to establish the room that you stayed in. We have refurbished almost 150 rooms in the hotel and we are also in a programme of completing soft refurbishments in the remaining rooms prior... More

Makem4ever

Sunderland, United Kingdom

2 reviews

Reviews in 2 cities

2 helpful votes

“A relaxing hotel in a busy city”

We stayed at the Crowne Plaza for a weekend break and found it very welcoming and relaxing in the busy city of London. St James tube is 2 minutes walk away remembering to turn left as you exit the tube. The hotel check in was fast and our non smoking double room was spacious with everything we needed supplied, safe,... More

Dear Makem4ever, Thank you for your review. We were delighted to read that you had a great stay with us and enjoyed all aspects of your stay. I am pleased you enjoyed the room that we had assigned to you and the music in the bar / lobby on the Saturday night as well as the great breakfast in the... More

Rachel P

Gilbert, Arizona, United States

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Concierge and bell man were FABULOUS”

Great location! Super easy access to the st James underground. Walking distance to main attractions including a big bus tour pick up spot. On site food was not great but then again we found all the food in England less than tasty. Room was very clean and spacious. At those prices they should include wifi but it is not included.

Dear Rachel P, Thank you for your review for your recent stay with us. We were delighted to read that you enjoyed your stay and in particular the service provided by the concierge and bell man. I was disappointed that you did not like the food when in the hotel, we take great pride in offering the very best products... More

Lucy G

Oxford

1 review

“Our Weekend Stay”

My Husband and I had the best stay at this hotel, the staff were brilliant, the food was amazing, as was the service and our room was out of this world. We would recommend this hotel to all of our family and friends. Thank you to all the staff for making our trip to London a wonderful weekend. Daniel &... More

Dear Mr & Mrs Gilder, Thank you for your review for your recent weekend stay with us. We were delighted to read from the review that you had such a great time and found the service from the team very much to your liking. We hope to have an opportunity to welcome you back again soon and thank you again... More

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Crowne Plaza London - St. James Hotel Reviews, London

Crowne Plaza London - St. James

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