The checkin was great, very efficient and staff were pleasant. The room ( double exec apartment) was nice although I would not have said 'very big'. I think it might have been the layout of our room 307 as there was a a fair sized column between wall of bedroom and living space that took up space. The bathroom was... More

I had booked us (2adls and 2chd) one bedroom apartment but received an upgrade to a two bedroom one, which was great! The staff is friendly, rooms clean (except for the carpeting which needs an update) Location was perfect for our needs, close to Bayswater tube station and many restaurants nearby. But I have to give two big minuses: 1.... More

Nice place! Close to the train station. Good for traveling students.hchf thug ughhh hchf hchf ughhh ughhh ughhh ughhh. Ugh hun ughhh grygxydgdgdudfuxnygsgshduhdhdhfjthghyhgvyrhtvfhyifhfkfxurhfhfhggfhgffcg

Grand Plaza is a great place to stay if you are visiting London. Staff were friendly and very helpful when we arrived. Checking in was a breeze. The rooms were great and clean and very big. Beds were comfortable. Kitchen was modern and we used the induction cooker and oven with ease. Room service was prompt and good. Wifi connectivity... More

Best place to stay in central London! Reception staff is very friendly and helpfull. Special mention about Ms.Isma at front desk ,who was the perfect host and helped us book cheap tickets for must see attractions in London . Great location ,Little expensive , but will be back for sure.

Grand Plaza is not only a great hotel, it is so much more! The rooms are huge for London and it is more like staying in an apartment than a hotel (without the cleanup). A kitchen, sitting area, dining table and free WiFi are all included in addition to a comfy bed, big bathroom and sleeper sofa - all for... More

the team where very helpful, upgraded my room with no fuss or hassle! i actually feel guilty in the level of service provided and how wonderful the room is to what i paid. definitely checking in again and i recommend to all readers.

I'm a young female traveling alone. When I arrived to check in at night time no one helped me with my luggage. The staff that was on wasn't very helpful. I stayed on the first floor and had a hard time pushing my luggage. The lift was tiny and it took me a while to get my luggage to my... More

We booked an apartment for two persons, but when we got here, they had upgraded us to a beautiful, larger apartment. By check in we met a very friendly receptionist who told us everything we needed to know and answered our questions politely. The room was clean and beautiful decorated. Great location!