THE first thing which happened when we game a little early was good info and perfect help with our luggage and when we game to check in we got very good help again. Very very customer minded attitude More

First time for me and my family at the grand Plaza, very good and warm welcome at the reception with Italian speaking assistance. The room was confortable for 4, clean and very quiet during the night. The small kitchen is very useful and functional especially if you travel with children. The hotel is very well located 3 min walk from... More

Overall the room is nice and clean but there should be laundry bag and the maid service is not very amusing as they not clean the room nicely..i hope you can improve More

I am a regular traveller to London over the past 10 years. Over this time Grand Plaza Services Apartments has been one of the best value accommodation houses I have stayed it. In addition to a great price I was also pleasantly surprised that the hotel offers a laundry service (first load was free, second load only a couple pound).... More

The grand Plaza is a beautiful apartment Hotel with kind and serviced minded staff. The room is beautiful and warm and feels like home. I felt very welcome at the hotel. It is located close to two Big and beautiful parks. If you like to walk around and experience London it gives you a great opportunity to do that. we... More

First time at the Grand Plaza in Dec 11 and was travelling with my parents. They preferred to cook their own meals so the facilities at the Grand Plaza were really apt for them. Totally loved the location, was within walking distance to the Bayswater tube station with many shops and restaurants in the area - plenty of chinese food... More

spacey, has everything we need, in a central location. wonderful to have a little kitchen, too. only complaint is that the window was open when we arrived, and we didn't realize it until night, so it was freezing! More

This is my third stay at the Grand Plaza and again I am pleased with the accommodation. The apartments are a good size, all three I have stayed in have had enough room for two double beds. Apartments are clean and have the basics in terms of cutlery and crockery. Some of the carpets are a bit tatty but the... More

Very nice location close to tube station. The staff in the reception was very helpfull. The room facilities very good, everything you need in the room. Convenient place for groups of pleople. More