I visited this hotel with no great expectations because of the low price. A stones throw away from Shepherds Bush Empire. Very friendly and accommodating staff. Could not fault customer service. The room was small and pokey. Very clean though. The bed was the worst I have ever slept in. The cotton sheets were rough. Blankets not quilts and the... More

On arriving at the Grantley, we were showed to our room. It was very small and bathroom even smaller. The toilet being practically on top of the sink, no room to move. The shower was so slow wondered if it was ever going to work. The bed was lumpy and flat pillows with no extra ones if needed. The room... More

First of all I want to say that we got really surprised, better than expected. We were 3 girls that went to London with one goal: to shop ALOT! The location of the hotel was good. Just 5 minutes walk from Shepherd's bush underground station. Took maybe 5-10 minutes until you where on Oxford street. You didn't have to change... More

Let's face it, for less than 50 quid with breakfast you're not going to get a luxury hotel in London, nevertheless I was a bit wary of the Grantly having read some bad reviews and expected it to be a bit of a dump. I have to say that the guy on reception was friendly, pointing out the credit card... More

I wasn't going to bother to waste my time writing a review until I glanced at the Grantley Hotel's website which is an affront to the truth and complete baloney. The banner headline for this hotel is a 'quality bed and breakfast'. Nonsense, you can attach no quality to this place whatsoever. It has been refurbished, yes, about fifteen years... More

I booked this hotel due to its closeness to O2 Shepherds Bush. I had read the reviews on here and thought I would see what the place was like. I booked ages ago and when I arrived was greeted at the reception pleasantly. I had booked online for a single room for £55. The receptionist stated that there was a... More

We arrived at the Grantley an hour early (I thought check in was 1 but was in fact 2 - my mistake!) but the lovely guy at reception told us our room was ready and checked us in. There is a surcharge for paying by card, but we were allowed to go to (one of several) local cashpoints to get... More

I have stayed twice in this hotel, and would certainly go back there. The staff was very friendly and tried very hard to improve my stay. There were little things such as no chair in the bedroom or a curtain that got detatched, but this was solved in minutes. Altogether, the service is quite good, the equipment in the room... More

The room was lovely, the towels were clean and smelled lovely and fresh, guys on reception friendly and helpful, breakfast was good, egg, toast, croissant and black coffee. Myself and my 16 year old daughter visited London to go the BBC TV studios which is 10 minute walk away. We felt very safe and secure. We enjoyed shopping in the... More