I had the opportunity to stay at the Zetter Hotel for a few days and really enjoyed my time there. The room I stayed in was clean, quiet, comfortable and quite large - which surprised me since my room faced onto a main street! The front desk staff were friendly and very accommodating. I really can't find anything wrong with...
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loved the hotel room was clean and well put together with a cross of old and modern found the service a bit hit and miss would return
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This really is a lovely place to stay, quiet stylish rooms, superb friendly staff not to mention great cocktails in the bar.
What's not to love?
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I hired the games room in the Townhouse for a birthday party and my guests and I stayed in the Zetter Hotel. The function was excellent and went without a hitch. The food was of restaurant standard, the staff were attentive, but let the evening flow. They allowed us to stay in the function room late, and nothing was too...
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I had a one night stay during a business trip. I had parcels forwarded to the hotel in advance. The parcels were in my room when I checked in. The checkin was efficient. The staff were friendly.
Internet booking comes with some kind of breakfast, but it wasn't clear to me what it was, so I skipped it. Perhaps that...
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Dear Dbobrien,
Thank you for writing about your stay at The Zetter and for all the fantastic comments - the team are delighted that their hard work has not gone unnoticed! We do indeed reward all guests that book directly with the Zetter, with a complimentary cooked breakfast from the Bistrot Bruno Loubet breakfast a la carte menu and this...
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I live in London, but decided to treat my partner to a night here. Great hotel, the room was very comfortable, with good lighting and decor. If you are staying in london for a couple of nights the zetter is a great location and far better then any of the big chains. If you stay here, ask to use the...
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Dear Polly s,
I am very pleased to read the great feedback you have left following your stay at The Zetter. We like to think of ourselves as a small hotel with a big personality so I am glad to hear that you appreciated some of the unique little details that we pride ourselves on and bikes are definitely the...
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For me last week it was the third time at Zetter because when in London I can't choose any other hotels;
rooms are very nice, restaurant very nice and the bar it's just amazing, great coktails and very nice people!!
I love to be there because of the area and because it's what I need when in London!!
See you...
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Dear Serenissimat,
Thank you for giving us 5 stars and for posting such a lovely review. I am so happy that you keep on coming here and you choose us time after time when visiting London. We are thrilled that we have a lot of regular guests as they give us vital feedback and become very special to us. I...
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Beautiful decoration, unique character, good position, helpful staff = very nice stay
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Dear Musotravel,
Thanks so much for those lovely comments. Short but extremely sweet. Happy Guests = Hosts wishes fulfilled. I hope to see you very soon for another brilliant stay!
Kind regards,
Raquel Gallego
Guest Relations Manager
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We stayed in The Zetter just before Christmas 2011 and, I have to say, I would not rate it. At All. We have had great experiences in the last year in hotels like The Dean Street Townhouse, Number Sixteen and The Colonnade. The Zetter just doesn't compete in this category even though it's roughly in the same price range. While...
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Dear Bernie M,
Thank you for taking the time to give us feedback of your recent stay at The Zetter. We take pride in delivering great service at competitive prices and always welcome our guests’ feedback. Naturally I am very disappointed to read your comments regarding the maintenance issues you experienced in your room and would like to assure that...
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