Call this a hotel !! my garden shed would be a better place to stay, my wife and I travelled from Cornwall to London to see the new year in and if that is the kind of hotel you get for £75 each for one night in London I can see why we get so many visitors to Cornwall. From... More

My husband and I have just got back from a one night stay in this hotel. Everything on previous reviews is true, from the down stairs reception/kitchen to the small room and even smaller bathroom. The sheets were clean as was the bathroom. the breakfast was ok and the maid did what you would expect her to do. I was... More

These reviews are very exaggerated, the room we slept in was good for £75. What do people expect? The location was excellent and the customer service was good. The only downside was the 'maid' who was quite rude on the way out, however the rest of the staff made up for this. The bed sheets were clean, the TV worked... More

Step 1 - always read the reviews on a hotel into which you are checking Step 2 - never ever book a stay in this hotel! Where do I start? With the filthy carpet on the narrow stairs to the downstairs room where we had to pay upfront for our 3 night stay, despite the comments that they would take... More

No service made when we stayed there. The gay receptionist only appeared on our first day just to get our payment. Breakfast was served late and that we have to make our own bfast using their kitchen There is no elevator it means we have to bring our baggages up to the top floor which we didnt get help again... More

The staff were friendly and the linen was clean but that is all that was positive about this hotel. The place is run down, dirty and does not meet the descriptions on websites I've seen. The images shown on websites featuring this hotel do not reflect what the hotel is actually like. We stayed in a a room where the... More

I never normally write reviews on anywere I stay,but this hotel has made me so mad!! I booked to stay here on 30/7/2011 and like other people read the reviews and cancelled the day after. The hotel said they would refund me in 48hrs...its now been nearly 3 weeks and I am yet to receive my refund. I have sent... More

I booked this hotel for one night to stay on August the 6th for one night. After reading the reviews on trip advisor I had second thoughts and cancelled the room. The hotels website states that as long as you give them at least 48 hours notice you will receive a refund.I called the hotel at least 8 times when... More

My husband and I went to London for two days and we needed somewhere close to trafalgar square and some other locations. We found this hotel to be the closest and a mistake I made was not reading the reviews first which i will do always from now on. Where to start??? Firstly i booked the hotel and two days... More