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All 1,076 London hotels

Novotel London Greenwich

4.0 of 5
173 - 185 Greenwich High Road, London SE108JA , England (East End / East London)
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Novotel London Greenwich
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Ranked #191 of 1,076 hotels in London
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808 reviews from our community

Traveller rating
    364
    343
    74
    16
    11
See reviews for
Families
313
 
Couples
209
 
Solo
60
 
Business
104
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jeddah, Saudi Arabia
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

I stayed there during a conference visit. The room is not spacious, it might be reasonable for expensive city like London. The carpet has a lot of stains. I was okay with that. Some people may find it uncomfortable. The furnitures looks a bit old. The decoration in the public area also looks old. There is no free internet connection... More

Review collected in partnership with Accorhotels.com

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London, England
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

It was my wife's birthday while we stayed and the hotel went out of it's way to make it a very special weekend. I had e mailed them beforehand about a surprise for my wife and had extremely helpful replies by e mail in return. They even upgraded my room to a suite for free. The staff were always pleasant,... More

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Bristol, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

We booked this hotel so we could go to the O2 arena and the location was just perfect. A short walk to the high street hop on a 188 bus and we were at the O2 in 15 minutes. The staff at reception were friendly and attentive to our needs, the room was spacious, and the bathroom very clean and... More

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See 5 more reviews by Mikeyuk1960 for London
Truro, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

We opted for the Novotel because it was relatively close to the 02 arena, and was competitively priced with onsite parking. It wasn't until we got there that we realised how close it was to Greenwich and how lovely Greenwich is. The market is superb and we also enjoyed a wonderful time exploring the Cutty Sark. The surrounding Naval buildings... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 June 2013 NEW

Stayed here for one night on May 25th as we going to the Froch V Kessler fight at the O2 arena. Lovely room, spotlessly clean and in an excellent location in Greenwich. Decent breakfast in the morning, although the staff weren't too quick to replenish items that had already gone by the time we came down to eat. Only downside... More

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Adelaide
Top Contributor
85 reviews 85 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 11 June 2013

Stayed at this hotel with a work colleague for 9 nights for business + a little sight seeing. This hotel is located right next to the train station at Greenwich and on occasions I could just hear the trains but not enough to disturb sleep. The train is only 2 stops from London Bridge which connects you to the underground... More

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See 11 more reviews by Lee D for London
Cyril V, General Manager at Novotel London Greenwich, responded to this review
12 June 2013

Thank you for your kind comments and we are glad you had a comfortable long stay and it was an convenient location for you. I well noted your remarks and regarding the wifi I confirm we will offer a free solution by next month. We look forward to welcoming you back in the near future. Kind Regards. Cyril VOURC'H-PAPON More

Nottingham
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 June 2013 via mobile

Stayed for a couple of nights at the weekend primarily to attend a concert at the O2 Overall the stay was very good but nothing special - could be best described as functional , we had a executive room which was a good size and spotlessly clean but lacked any character . Location of the hotel was very good for... More

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Cyril V, General Manager at Novotel London Greenwich, responded to this review
12 June 2013

Thank you for your invaluable feedback following your recent stay with us. I have noted your comment about breakfast service issues and I do apologise for the inconvenienced caused to you. We faced a higher demand for breakfast as a result of Half Term holidays and had difficulties to consistently deliver a high level of service. We hope you will... More

London
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 June 2013

We had a great stay we did a 2 night break with breakfast too when we checked in to our surprise the hotel upgraded our room to a suite which was lovely as it was also a wedding anniversary too so that made it in more of a lovely stay. The staff were just as lovely and nothing was to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 3
See 2 more reviews by LondonChickpea for London
Cyril V, General Manager at Novotel London Greenwich, responded to this review
12 June 2013

I was really happy to read your feedback following your recent stay with us. I was so delighted that you enjoyed such a special occasion with us and that you had a wonderful stay with us. I was so happy to read that you liked all the little touches we provide for our guests and I have passed on your... More

Sicily, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

Was in London for a business meeting, I checked out a few hotels in the Greenwich area. But Novotel receptionist Maddie made the best first impression, friendly, helpful, approachable and very professional. I felt welcomed and she told me what made Novotel the best place to stay whenever i'm in London. I must say I wasn't disappointed, restaurant was great,... More

Was this review helpful? Yes 1
Cyril V, General Manager at Novotel London Greenwich, responded to this review
12 June 2013

It is a great pleasure to read such a positive review. Many thanks for your comments which are a great testimonial of the efforts made by the team to deliver good service to all our clients. I look forward to your next stay. Kind regards. Cyril VOURC'H-PAPON More

Liverpool, United Kingdom
1 review
3 of 5 stars Reviewed 5 June 2013

Value for money ? well ,the location was fine, price ok @ £130 / room (.inc a cooked breakfast) Just the fine detail, no butter at breakfast , watered orange juice, cold& tea coffee, & some of the food was cold .The twin beds clearly make a double/ king , but ridge in the middle was uncomfortable overnight & should... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Cyril V, General Manager at Novotel London Greenwich, responded to this review
12 June 2013

Many thanks for posting this review about the hotel and for praising the team.Whilst I was pleased to note that you appreciated our team and their training, I am sorry to learn that you experienced few issues at breakfast time and I do apologise for this. Please be assured the team has been reminded to provide a high level of... More

 
 
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Additional Information about Novotel London Greenwich

Also Known As:
Novotel London Greenwich Hotel
Novotel London Greenwich Hotel London
Accor London Greenwich
Novotel London
London Novotel
Novotel Greenwich
Address: 173 - 185 Greenwich High Road, London SE108JA , England
Phone Number:
Region: United Kingdom > England > London > East End / East London , Greenwich
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#126 Luxury Hotels in London
#136 Family Hotels in London
#266 Business Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel London Greenwich is a 4 star hotel in the heart of historic Greenwich, southeast London. Holiday makers are just 5 min walk from the National Maritime Museum and Royal Observatory and can explore the city with train and DLR station opposite the hotel. Business guests are just 12 min from the Canary Wharf financial district and enjoy the convenience of WiFi . Relax in our Elements Restaurant, L'attitude Bar and leisure suite. Limited pay parking on site operating on a first come first parked basis. ... more   less 
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